Hello Stay Interviews, Goodbye Talent Loss: A Manager's Playbook - Brossura

Kaye, Beverly; Jordan-Evans, Sharon

Brossura

ISBN 10: 1626563470 ISBN 13: 9781626563476

Casa editrice: Berrett-Koehler Publishers, 2015

Riassunto

Good employees are hard to find, and they can be easy to lose. But there’s a simple tool every manager can use to ensure that star performers and solid contributors alike will feel energized, engaged, and excited - and that they will give you fair warning if they’re unhappy. It’s called the stay interview, and this book is the manager’s definitive guide, written by the women who created the concept.

The idea is simple: ask people how they like their jobs and what would keep them there. Worried that your talented people will want things you can’t deliver, like more money or a big promotion? Kaye and Jordan-Evans have a simple four-step process for dealing with that. Feel just plain awkward about doing stay interviews? They explain how to create an atmosphere that will make the interview more comfortable and provide dozens of suggested questions and icebreakers, as well as tips for easing any performance anxiety you might feel. Think you don’t have time? They offer all kinds of options for where, when, and how you can do stay interviews, from folding them into other business processes to doing them casually, like on a walk to get a cup of coffee.

Stay interviews prevent exit interviews. They cost nothing, and the price of not doing them - in lost talent and time - can be huge. Now that you have the most practical, authoritative, soup-to-nuts guide available, you have no excuse. Just ask!

Su questo libro

Recensione:

"Before reading this book, I thought interviewing people stopped once they were hired. The simple, pragmatic ideas and strategies in this gem of a book are just what I need to keep the great people I have."
--Beth Loeb Davies, Director of Employee Development, Tesla Motors

"The inventors of stay interviews have produced a terrific playbook to help managers everywhere successfully meet today's pressing challenge of talent retention and engagement."
--Kevin D. Wilde, Vice President, Talent and Organization Capabilities, General Mills

"I'm amazed at how many managers don't tell their good people how much they care about them and want them to stay until they're in the middle of the exit interview. Read this book and use stay interviews to keep your best people happy and productive."
--Ken Blanchard, coauthor of The One Minute Manager(R) and Great Leaders Grow

"This book is a great follow-up to Love 'Em or Lose 'Em. The authors provide practical and easy-to-use guidelines for making stay interviews an effective engagement tool."
--Scott Sibella, President and Chief Operating Officer, MGM Grand Hotel and Casino

"No one knows more about retention and motivation of top talent than Beverly Kaye and Sharon Jordan-Evans--and no one gives better advice on how to retain your high performers. Brief, to the point, and packed full of practical tips, Hello Stay Interviews, Goodbye Talent Loss is a sparkling gem of a book. I highly recommend it."
--Jim Kouzes, coauthor of The Leadership Challenge

"Sometimes simpler is better. To win the war for talent, Bev and Sharon have developed an amazingly simple, powerful, and useful idea: the stay interview. By doing stay interviews, managers learn what employees want, help employees feel better about themselves, and increase retention of the organization's most valuable assets."
--Dave Ulrich, Rensis Likert Professor of Business Administration, University of Michigan, and Partner, The RBL Group

"All seasoned managers have experienced the nightmare: you're up to your eyebrows in work and suddenly your star performer hands in a resignation. Could you have done anything sooner to avoid this? The answer is a resounding yes! Adding Kaye and Jordan-Evans's stay interview to your management playbook will create a much happier and more productive workplace for everyone!"
--Marshall Goldsmith, author of What Got You Here Won't Get You There

"This book is brilliant. If you plan on increasing your level of engagement or improving your existing performance management processes, or want to know how to keep your best employees, this is the perfect book for you."
--Louis Carter, founder and CEO, Best Practice Institute and Skillrater

"It's imperative that managers at all levels have effective tools to retain the best talent in an increasingly competitive marketplace. Hello Stay Interviews, Goodbye Talent Loss is just such a tool! It provides proven strategies that will guide leaders to take the most effective steps to keep and engage their stars!"
--Mark Ferrara, Vice President, Talent Management, Eli Lilly and Company

"A much needed and required book for growing organizations worldwide."
--Rajeev Agarwal, CEO, MAQ Software

"Having both conducted and been the recipient of stay interviews, I can attest that they work. This is a great book for any leader, no matter what size the team."
--Troy Hayes, Psy.D., Director of Talent, Leadership and Organization Development, Ingersoll Rand

"Beverly Kaye and Sharon Jordan-Evans have yet again provided managers a practical, valuable, easy read with --Tina Sung, Vice President, Government Transformation and Agency Partnerships, Partnership for Public Service

L'autore:

Beverly Kaye (Sherman Oaks, CA) is CEO and Founder of CareerSystems International. She is a sought-after keynote speaker. Her first book, Up Is Not the Only Way, became a classic in the field.

Sharon Jordan-Evans (Cambria, CA) is president of the Jordan Evans Gorup, a leadership consulting firm. She specializes in executive coaching and works with both high-potential and senior-level leaders.

Su questa edizione

• Editore: Berrett-Koehler Publishers
• Data di pubblicazione: 2015
• ISBN 10: 1626563470
• ISBN 13: 9781626563476
• Rilegatura: Copertina flessibile
• Numero di pagine: 120