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AbeBooks Europe GmbH è la filiale europea di
AbeBooks Inc., la più grande piattaforma on line di libri
nuovi, antichi, usati e fuori catalogo al mondo. La società
è stata fondata nel 1999 con il nome di JustBooks, ed
è stata acquisita da AbeBooks nel 2001. Con
l’acquisizione di JustBooks AbeBooks è dinventata
una società internazionale, attiva sul mercato globale, con
siti web dedicati a lettori e collezionisti di Stati Uniti e Canada
(AbeBooks.com), Francia (AbeBooks.fr), Germania (AbeBooks.de) Regno
Unito (AbeBooks.co.uk), Italia (AbeBooks.it), Spagna e America Latina
(Iberlibro.com).
Posizioni attuali:
We are looking for an enthusiastic individual with at least 2-3 years of job experience to join our team for the Spanish market. In your role as Account Manager Spain you will help us to support our key accounts, deliver first class customer service and attract more booksellers to join our marketplace.
This is a temporary position for a period of 12-15 months, and the job is located in Dusseldorf, Germany.
Your Responsibilities
Sales & Account Management
- Develop and implement bookseller acquisition & retention campaigns
- Manage our Spanish key accounts
- Analyze the performance of our Spanish booksellers and drive initiatives to increase the overall service quality
- Coordinate the communication with the bookseller community in Spain
- Closely cooperate with the marketing team to promote our booksellers' inventory to our worldwide customer base
- Coordinate the organization of events and attend book fairs in Spain
- Cooperate with our Product Development Group to continuously improve our seller facing products and services for the Spanish market
Customer Service
- Provide qualified and efficient customer support for buyers and sellers by email and telephone
- Investigate, document, and resolve customer issues related to account management, web site functionality, technical or business issues
- Support our technical team in the areas of file uploads, conversions and other technical escalations
- Continuously improve the customer experience and build and maintain customer satisfaction
Your profile
- University Degree
- Command of the Spanish language on a native speaker level
- Advanced English level
- Strong communication skills, written and oral
- Ability to work in a busy environment and to coordinate activities among different departments
- Strong bias for action, ability to prioritize and excellent time-management skills
- Comfort rolling up sleeves to perform both qualitative and quantitative analysis and reach sound conclusions
- Excellent Excel skills, SQL and HTML knowledge a plus
- Open minded with a “hands-on" attitude"
- Profound knowledge of Internet and e-commerce
- Proven ability to manage small- to-medium-sized projects end to end
- 2-3 years of relevant work experience
At AbeBooks Europe, you have the chance to work together with a great team of dedicated people in a very international environment, having a high level of responsibility in an exciting and challenging business. We are looking forward to your application, preferably by email to jobs@abebooks.de!
We look forward to your application!
AbeBooks Europe GmbH – Isabel Demel – Ronsdorfer Str. 77a – 40233 Düsseldorf – Germany
Tel.: +49 / 211 / 71 17 06 9 -0 – E-mail: jobs@abebooks.de
Internship: Marketing, Italy (m/f)
Would you like to spend a few months working in an international internet company? If you have the right skills we have opportunities for you! We are looking for dedicated and energetic people who share our enthusiasm. You need to have the ability to work as part of a team and are not afraid to take up a challenge in an international environment.
This role requires excellent organizational skills and the ability to multi-task in a dynamic environment. The successful candidate will work well independently, and be responsible for online and offline marketing support.
The position is located in Düsseldorf, Germany. It is available from August 2013 for 9 months.
Responsibilities
- Research and develop editorial and merchandising content for the Italian website (AbeBooks.it) and for the newsletters to Italian customers
- Research and develop content for our social media activities
- Assist in the execution of the Affiliate Programme
- Report on online Marketing and website metrics
- Translations from English to Italian
- Italian market research and analysis
Qualifications
- Student about to graduate or graduated within the last year
- Italian as native language
- Advanced English level
- Strong communication skills, written and oral
- Ability to work in a busy environment and to coordinate activities among different teams and departments
- Excellent computer skills (Microsoft Office, Outlook, Photoshop, HTML)
- Open minded with a "hands-on" attitude
Compensation package: 800 €
Would you like to work for a dynamic and international internet company, which is a subsidiary of Amazon.com?
At AbeBooks Europe, you have the chance to work together with a great team of dedicated people in a very international environment, having a high level of responsibility in an exciting and challenging business. We are looking forward to your application!
Please send your application (cover letter, CV) in English by e-mail to: jobs@abebooks.de
We look forward to your application!
AbeBooks Europe GmbH – Ronsdorfer Str. 77a – 40233 Düsseldorf – Germany
Tel.: +49 21171170690 – E-mail: jobs@abebooks.de
AbeBooks Canada AbeBooks.com
AbeBooks Europe
AbeBooks.co.uk
AbeBooks.de
AbeBooks.fr
IberLibro.com
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