In this sequel to "In Search of Excellence", the authors divulge the three secrets of long-term business excellence: superior customer or client service, constant innovation, and full use of the abilities of every company employee. But the one element linking these three together is leadership, and the heart and soul of the whole concept is Management by Wandering About (MBWA).
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'A PASSION FOR EXCELLENCE' -
THE LEADERSHIP DIFFERENCE
In this internationally best-selling sequel to the classic business book 'In Search For Excellence', Tom Peters and Nancy Austin reveal the secrets of a management revolution. The authors show how by mixing attention to detail with values, vision and integrity, you can achieve long-term excellence.
The heart and soul of the management revolution is leadership which mixes tough-mindedness with tenderness, enabling every employee to take possession of their own achievements, and which demands that each person becomes an innovative contributor to the company's success.
Dedicated to imaginative leaders everywhere, this book is for all concerned about the pursuit of excellence in the business world and in public service.
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Descrizione libro 1985-10-01., 1985. Condizione libro: New. HarperCollins Publishers Ltd. New Ed. Paperback. Book: VERY GOOD. 474pp. . Codice libro della libreria NF-1049862
Descrizione libro HARPERCOLLINS, 1986. Paperback. Condizione libro: New. Codice libro della libreria DADAX0006370624