Raving Fans! (The One Minute Manager)

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9780006530695: Raving Fans! (The One Minute Manager)

With a new foreword by Ken Blanchard

A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.

Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.

Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad.

Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

L'autore:

Ken Blanchard is the founder and Chairman of The Ken Blanchard Companies. His One Minute Manager series has sold over 18 million copies and been translated into more than 25 languages. He has also written or co-authored numerous other books, including Gung Ho!, Big Bucks! and Raving Fans!. The Blanchards currently live in San Diego.

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

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1.

Kenneth Blanchard, Sheldon Bowles
Editore: HarperCollins Publishers, United Kingdom (2012)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuovi Paperback Quantità: 10
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The Book Depository US
(London, Regno Unito)
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Descrizione libro HarperCollins Publishers, United Kingdom, 2012. Paperback. Condizione libro: New. New edition. 196 x 128 mm. Language: English . Brand New Book. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Codice libro della libreria AA89780006530695

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Kenneth Blanchard; Sheldon Bowles
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97800065306950000000

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3.

Kenneth Blanchard, Sheldon Bowles
Editore: HarperCollins Publishers, United Kingdom (2012)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuovi Paperback Quantità: 10
Da
The Book Depository
(London, Regno Unito)
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Descrizione libro HarperCollins Publishers, United Kingdom, 2012. Paperback. Condizione libro: New. New edition. 196 x 128 mm. Language: English . Brand New Book. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Codice libro della libreria AA89780006530695

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Blanchard, Kenneth H.; Bowles, Sheldon
Editore: Harper
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Sunshine Book Store
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Descrizione libro Harper. Condizione libro: New. 0006530699 This is an International Edition. Brand New, paperback, Delivery within 6-14 business days, Same Contents as U.S Edition, ISBN and Cover design may differ. Choose Expedited shipping for delivery within 4-7 business days. We do not ship to PO Box, APO,FPO Address. We may ship the books from multiple warehouses across the globe, including India depending upon the availability of inventory storage. Customer satisfaction guaranteed. Codice libro della libreria SU9780006530695

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Kenneth Blanchard
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descrizione libro Condizione libro: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Codice libro della libreria NU-BER-00000644

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6.

Kenneth Blanchard
Editore: Harper 2011-09-01 (2011)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuovi Quantità: 5
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Chiron Media
(Wallingford, Regno Unito)
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Descrizione libro Harper 2011-09-01, 2011. Condizione libro: New. Brand new book, sourced directly from publisher. Dispatch time is 24-48 hours from our warehouse. Book will be sent in robust, secure packaging to ensure it reaches you securely. Codice libro della libreria NU-GRD-00613155

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7.

Kenneth H. Blanchard, Sheldon Bowles
Editore: HarperCollins Publishers
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descrizione libro HarperCollins Publishers. Paperback. Condizione libro: new. BRAND NEW, Raving Fans!: Revolutionary Approach to Customer Service (New edition), Kenneth H. Blanchard, Sheldon Bowles, With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day - in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results. Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature - not just a passing fad. Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace - and turn their customers into raving, spending fans. Codice libro della libreria B9780006530695

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Kenneth Blanchard; Sheldon Bowles
Editore: Harper (2011)
ISBN 10: 0006530699 ISBN 13: 9780006530695
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Descrizione libro Harper, 2011. Condizione libro: New. book. Codice libro della libreria ria9780006530695_rkm

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Blanchard, Kenneth, Bowles, Sheldon
Editore: Harper (1998)
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuovi Brossura Quantità: > 20
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Descrizione libro Harper, 1998. Condizione libro: New. 1998. New edition. Paperback. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Series: The One Minute Manager. Num Pages: 160 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 196 x 129 x 11. Weight in Grams: 98. . . . . . . Codice libro della libreria V9780006530695

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10.

Blanchard, Kenneth, Bowles, Sheldon
Editore: Harper
ISBN 10: 0006530699 ISBN 13: 9780006530695
Nuovi Brossura Quantità: > 20
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Kennys Bookstore
(Olney, MD, U.S.A.)
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Descrizione libro Harper. Condizione libro: New. 1998. New edition. Paperback. With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager. Series: The One Minute Manager. Num Pages: 160 pages. BIC Classification: KJSU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 196 x 129 x 11. Weight in Grams: 98. . . . . . Books ship from the US and Ireland. Codice libro della libreria V9780006530695

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