As today's workplace becomes increasingly more competitive, knowing how to behave can make the difference between getting ahead and getting left behind. In The Etiquette Advantage in Business, 2nd Edition, etiquette authorities Peggy Post and Peter Post provide you with the all-important tools for building solid, productive relationships with your business associates -- relationships that will help propel you and your company straight to the top.
In this completely revised and updated edition, which includes three new chapters on ethics, table manners, and electronic communication, the Posts show you how to handle both everyday and unusual situations that are essential to professional and personal success -- from resolving business conflicts with ease and grace to getting along with your boss and coworkers; from making long-lasting contacts to winning clients and closing deals. They also offer up-to-date guidance on pressing issues such as harassment in the workplace, worker privacy, e-mail dos and don'ts, and knowing how and when to shoulder blame.
Written for business workers of all types and backgrounds, The Etiquette Advantage in Business remains the definitive resource for timeless advice on business entertaining, written communication, dressing appropriately for any business occasion, conventions and trade shows, job searches and interviews, gift-giving, and overseas travel.
No matter the situation in which you find yourself, the Posts will give you the confidence to meet the challenges of the work world with confidence and poise -- because today, more than ever, good manners mean good business.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Peggy Post, Emily Post’s great-granddaughter-in-law, is a director of The Emily Post Institute and the author of more than a dozen books. Peggy writes a monthly column in Good Housekeeping and an online wedding etiquette column for the New York Times.
Peter Post, great-grandson of Emily Post and a passionate golfer, is the author of the New York Times bestseller Essential Manners for Men, Essential Manners for Couples, The Etiquette Advantage in Business (with Anna Post, Lizzie Post, and Daniel Post Senning), and his weekly business etiquette column Etiquette at Work in the Boston Globe. The father of two grown daughters, he lives with his wife in Vermont.From Publishers Weekly:
Could a better understanding of etiquette have prevented the Enron scandal? Well, lying to shareholders never constituted good manners in anyone's book, nor good business sense, so perhaps. Drawing such lines is what the Posts attempt in the early chapters of this updated version of their business etiquette book, where they equate good ethics with good business. But really, is the slope between saying that the boss is in a meeting (when he's not) and distorting P&L statements actually that slippery? In trying to suggest that it is, the early chapters of this book provide little helpful guidance on actionable business conduct and come dangerously close to mimicking an employee handbook. Once the authors leave behind the discussion of ethics, cubicle etiquette and general office building conduct-please, no singing to your iPod in the elevator-one finds the content one expects from the Posts, like a mini-course in wine selection, pointers on making small talk with anyone, tips for trouble-free business travel and modern-day rules for handshaking. (FYI, it's no longer gender-specific, and women should always extend a hand, even if wearing glamorous evening gloves.) Ultimately, such social tips are more useful than the Posts' advice to tell your boss that lying about his whereabouts makes you uncomfortable. The authors also include substantial content on conducting a well-mannered job search.
Copyright © Reed Business Information, a division of Reed Elsevier Inc. All rights reserved.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97800607600210000000
Descrizione libro William Morrow. Hardcover. Condizione libro: New. 0060760028. Codice libro della libreria 8ANDREWTN41
Descrizione libro Harper Collins 2005-05-01, 2005. Hardcover. Condizione libro: New. Hardcover. Publisher overstock, may contain remainder mark on edge. Codice libro della libreria 9780060760021B
Descrizione libro William Morrow, 2005. Hardcover. Condizione libro: New. book. Codice libro della libreria 0060760028
Descrizione libro Hardcover. Condizione libro: BRAND NEW. BRAND NEW. Fast Shipping. Prompt Customer Service. Satisfaction guaranteed. Codice libro della libreria 0060760028BNA
Descrizione libro Harper Collins Publishers. Condizione libro: New. Brand New. Codice libro della libreria 0060760028
Descrizione libro 2005. HRD. Condizione libro: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria IB-9780060760021
Descrizione libro William Morrow. Condizione libro: Brand New. Ships from USA. FREE domestic shipping. Codice libro della libreria 0060760028
Descrizione libro William Morrow, 2005. Hardcover. Condizione libro: New. Codice libro della libreria 0060760028
Descrizione libro William Morrow. Hardcover. Condizione libro: New. 0060760028 Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from us and you get great service as well as a great price! Your business is valued and your satisfaction is guaranteed!. Codice libro della libreria OTF-9780060760021