Articoli correlati a Consumer Terrorism: How to Get Satisfaction When You're...
Sinossi
"Never be ripped-off again!" That's the rallying cry sounded by authors Elinor Burkett and Frank Bruni in their war against shoddy products and bad service. Unlike other books that offer only buying advice,Consumer Terrorism is for those consumers who've already been burned. So when a vacation is ruined by a hotel's negligence, or that expensive suit comes apart at the seams, or the new car spends more time in the repair shop than on the road, it's time to take the offensive and get results. Intelligent, aggressive and realistic, yet humorously written,Consumer Terrorism leads readers through the most effective ways to present their cases. It explains who to contact, the right, and wrong way to complain and what to expect in return. The no-holds-barred approach is unique, cleverly blending the use of formal avenues of consumer complaint resolution with guerrilla tactics sure to get results. So get mad -- then get action!
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
L'autore
Elinor Burkett has worked as a newspaper reporter, university professor, and magazine writer. A Pulitzer Prize—nominated journalist and the author of eight previous books, she divides her time between the Catskill Mountains of New York and Bulawayo, Zimbabwe.
Product Description
Book by Burkett Elinor
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreHarperCollins
- Data di pubblicazione1997
- ISBN 10 0060951966
- ISBN 13 9780060951962
- RilegaturaCopertina flessibile
- Numero di pagine205
Compra usato
Condizioni: molto buono0060951966 Text clean and unmarked... Scopri di più su questo articolo
EUR 0,92
Spese di spedizione:
EUR 4,48
In U.S.A.
Compra nuovo
Scopri di più su questo articolo
EUR 61,04
Spese di spedizione:
EUR 3,58
In U.S.A.
I migliori risultati di ricerca su AbeBooks
Foto dell'editore
Consumer Terrorism: How to Get Satisfaction When You're Being Ripped Off
Da: Bluff Books, Natchez, MS, U.S.A.
Valutazione del venditore 5 su 5 stelle
PAPERBACK. Condizione: Very Good. 0060951966 Text clean and unmarked. Light shelf wear to covers. Remainder copy with mark on the bottom edge. Codice articolo SKU1001051
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Wage War Against Bad Products and Worse Service
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less 0.4. Codice articolo G0060951966I4N00
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Wage War Against Bad Products and Worse Service
Da: ThriftBooks-Reno, Reno, NV, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.4. Codice articolo G0060951966I3N00
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Wage War Against Bad Products and Worse Service
Da: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.4. Codice articolo G0060951966I3N00
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Wage War Against Bad Products and Worse Service
Da: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 0.4. Codice articolo G0060951966I3N00
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism : How to Get Satisfaction When You're Being Ripped Off
Editore:
HarperCollins Publishers, 1996
ISBN 10: 0060951966
ISBN 13: 9780060951962
Antico o usato
Brossura
Da: Better World Books, Mishawaka, IN, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. Used book that is in clean, average condition without any missing pages. Codice articolo 3081512-6
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Wage War Against Bad Products and Worse Service
Editore:
Harper Perennial, New York, NY, 1996
ISBN 10: 0060951966
ISBN 13: 9780060951962
Antico o usato
Trade paperback
Da: 2Vbooks, Derwood, MD, U.S.A.
Valutazione del venditore 4 su 5 stelle
Trade paperback. Condizione: Very good. Trade paperback (US). Glued binding. 224 p. Audience: General/trade. No previous owner's name. Clean, tight pages. No bent corners. No remainder mark. closed pages have wear/age. SC 369. Codice articolo Alibris.0056935
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Get Satisfaction When You're Being Ripped Off
Da: Irish Booksellers, Portland, ME, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Good. SHIPS FROM USA. Used books have different signs of use and do not include supplemental materials such as CDs, Dvds, Access Codes, charts or any other extra material. All used books might have various degrees of writing, highliting and wear and tear and possibly be an ex-library with the usual stickers and stamps. Dust Jackets are not guaranteed and when still present, they will have various degrees of tear and damage. All images are Stock Photos, not of the actual item. book. Codice articolo 4-0060951966-G
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Get Satisfaction When You're Being Ripped Off
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Paperback. Condizione: Very Good. Prompt shipment, with tracking. we ship in CLEAN SECURE BOXES NEW BOXES Very good paperback with clean pages. Minor creasing. Codice articolo bing304mm022
Quantità: 1 disponibili
Foto dell'editore
Consumer Terrorism: How to Get Satisfaction When You're Being Ripped Off
Da: Robinson Street Books, IOBA, Binghamton, NY, U.S.A.
Valutazione del venditore 4 su 5 stelle
Paperback. Condizione: Very Good. Prompt shipment, with tracking. we ship in CLEAN SECURE BOXES NEW BOXES. Codice articolo under528ma4708
Quantità: 1 disponibili