Quality Without Tears: The Art of Hassle-Free Management - Brossura

Crosby, Philip B.

Brossura

ISBN 10: 0070145113 ISBN 13: 9780070145115

Casa editrice: McGraw Hill, 1995

Riassunto

Discusses common management problems and recommends techniques for managers for improving the efficiency and productivity of a company

Su questo libro

L'autore:

Phillip B. Crosby has had 39 years of hands-on experience as a quality management professional and an executive. While with Martin Marietta he created the concept of ZZeroDefects. During 14 years as Vice-President of the ITT Corporation he was responsible for quality worldwide in 87 divisions. In 1979 he founded Phillip Crosby Associates, Inc. (PCA), which became the world's largest quality management consulting firm. Each year 20,000 executives and managers attaend the Quality College of PCA.In 1991 he retired from PCA and now serves as Chairman of Career IV, Inc., in Maitland, Florida, spending his time working with those who would become executives, and speaking to groups. His other books include Quality is Free, Running Things, The Eternally Successful Organization, Let's Talk Quality, Leadeing, and The Art of Getiing Your Own Sweet Way.

Product Description:

Aimed at all areas of management, professionals and consultants, this manual advises on hassle-free management. It is the paperback version of Crosby's bestseller.

Su questa edizione

• Editore: McGraw Hill
• Data di pubblicazione: 1995
• ISBN 10: 0070145113
• ISBN 13: 9780070145115
• Rilegatura: Copertina flessibile
• Numero di pagine: 224