Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Part One: Business Quality Management
Chapter One: The Quality of Products and Services
Chapter Two: The Buyer Producer, and the New Marketplace
Chapter Three: Productivity, Technology, and the Internationalization of Quality
Chapter Four: What are the Factors in Controlling Quality and What are the Jobs of Quality Control
Part Two: The Total Quality System
Chapter Five: The Systems Approach To Quality
Chapter Six: Establishing the Quality System
Chapter Seven: Quality Cost: Foundations of Quality-Systems Economics
Part Three: Management Strategies for Quality
Chapter Eight: Organizing for Quality
Chapter Nine: Achieving Total Commitment to Quality
Part Four: Engineering Technology of Quality
Chapter Ten: Quality-Engineering Technology
Chapter Eleven: Process-Control-Engineering Technology
Chapter Twelve: Quality Information Equipment Engineering Technology
Part Five: Statistical Technology of Quality
Chapter Thirteen: Frequency Distribution
Chapter Fourteen: Control Charts
Chapter Fifteen: Sampling Tables
Chapter Sixteen: Special Methods
Chapter Seventeen: Product Reliability
Part Six: Applying Total Quality Control in the Company
Chapter Eighteen: New Design Control
Chapter Nineteen: Incoming Material Control
Chapter Twenty: Product Control
Chapter Twenty One: Special Process Studies
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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