Total Quality Control, 4th Ed.: Achieving Productivity, Market Penetration, and Advantage in the Global Economy

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9780070220034: Total Quality Control, 4th Ed.: Achieving Productivity, Market Penetration, and Advantage in the Global Economy
L'autore:

Dr. Feigenbaum is the originator of Total Quality Control, the approach to quality and profitability that has profoundly influenced management strategy in the competition for world markets in the U.S., Europe, Japan and throughout the industrialized world.

Contenuti:

Part One: Business Quality Management

Chapter One: The Quality of Products and Services

Chapter Two: The Buyer Producer, and the New Marketplace

Chapter Three: Productivity, Technology, and the Internationalization of Quality

Chapter Four: What are the Factors in Controlling Quality and What are the Jobs of Quality Control

Part Two: The Total Quality System

Chapter Five: The Systems Approach To Quality

Chapter Six: Establishing the Quality System

Chapter Seven: Quality Cost: Foundations of Quality-Systems Economics

Part Three: Management Strategies for Quality

Chapter Eight: Organizing for Quality

Chapter Nine: Achieving Total Commitment to Quality

Part Four: Engineering Technology of Quality

Chapter Ten: Quality-Engineering Technology

Chapter Eleven: Process-Control-Engineering Technology

Chapter Twelve: Quality Information Equipment Engineering Technology

Part Five: Statistical Technology of Quality

Chapter Thirteen: Frequency Distribution

Chapter Fourteen: Control Charts

Chapter Fifteen: Sampling Tables

Chapter Sixteen: Special Methods

Chapter Seventeen: Product Reliability

Part Six: Applying Total Quality Control in the Company

Chapter Eighteen: New Design Control

Chapter Nineteen: Incoming Material Control

Chapter Twenty: Product Control

Chapter Twenty One: Special Process Studies

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