Interpersonal Skills in Organizations - Brossura

De Janasz, Suzanne; Dowd, Karen; Schneider, Beth

Brossura

ISBN 10: 0071263373 ISBN 13: 9780071263375

Casa editrice: McGraw-Hill Education / Asia, 2008

Riassunto

Interpersonal Skills in Organizations by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor’s preference and student-audience need. The emphasis in this edition focused on making the text more current along with making the text pedagogically effective for students and instructors.

Su questo libro

L'autore:

Suzanne C. de Janasz is currently a Visiting Professor of Professor of Management and Conflict Analysis and Resolution (a joint appointment) at George Mason University in Fairfax, Virginia.  Previously, Suzanne served as the Thomas Gleed  Distinguished Chair of Business Administration at Seattle University where she taught undergrad and MBA students, mentored junior faculty, and directed the Seattle branch of HERA (Her Equality Rights and Autonomy), a UK-based charity that empowers formerly trafficked or exploited women with career and entrepreneurship development and mentoring.  Prior to coming to Seattle, Suzanne was Professor of Leadership and Organization Development at IMB in Lausanne, Switzerland, where she designed and delivered programs for mid-level and senior executives in global companies, specializing in leadership, negotiations, mentoring, and careers, organizational development and change, creativity/innovation, work-life balance, entrepreneurship, and interpersonal/managerial skills.  The recipient of multiple teaching awards, including the 2017 Mid-Career Distinguished Educator Award from the OBTS Teaching Society for Management Educators and a Fulbright Fellowship (Warsaw University in Poland), Suzanne continues to teach executives around the world (on five continents!) for ESMT (Berlin, Germany) and other schools (e.g., IEDC in Slovenia, QUT in Australia). Suzanne's research on mentoring, careers, authenticity, work-family conflict, and leadership appears in such journals as Harvard Business Review, Academy of Management Executive, Journal of Organizational Behavior, Journal of Vocational Behavior, Journal of Management Education, and others, and features frequently in domestic and international newspapers, online publications, and radio programs.  The second edition of her text Negotiation and Dispute Resolution (co-authored with Beverly DeMarr) published in early 2018. She regularly consults with a variety of global organizations, serves on the boards of several nonprofit organizations, and has held leadership roles in the Academy of Management, the Southern Management Associations, and the OBTS. After earning an undergraduate music degree from the University of Miami, Suzanne earned her MBA and PhD degrees from the Marshall School of Business at the University of Southern California.  Between the two degrees, she worked for five years as an organizational consultant in the aerospace industry. 

Contenuti:

Contents in Brief
Preface
Acknowledgments
Unit 1 Interpersonal Effectiveness: Understanding Yourself
1. Journey into Self-awareness
2. Self-disclosure and Trust
3. Establishing Goals by Identifying Values and Ethics
4. Self-management

Unit 2 Interpersonal Effectiveness: Understanding and Working with Others
5. Understanding and Working with Diverse Others
6. The Importance and Skill of Listening
7. Conveying Verbal Messages
8. Persuading Individuals and Audiences

Unit 3 Understanding and Working in Teams
9. Negotiation
10. Building Teams and Work Groups
11. Managing Conflict
12. Achieving Business Results through Effective Meetings
13. Facilitating Team Success
14. Making Decisions and Solving Problems Creatively

Unit 4 Leading Individuals and Groups
15. Power and Politicking
16. Networking and Mentoring
17. Coaching and Providing Feedback for Improved Performance
18. Leading and Empowering Self and Others
19. Project Management
Index

Su questa edizione

• Editore: McGraw-Hill Education / Asia
• Data di pubblicazione: 2008
• ISBN 10: 0071263373
• ISBN 13: 9780071263375
• Rilegatura: Copertina flessibile
• Numero edizione: 3
• Numero di pagine: 480