Perfect Phrases for ESL Everyday Business Life (Perfect Phrases Series) - Brossura

Gast, Natalie

Brossura

ISBN 10: 0071608389 ISBN 13: 9780071608381

Casa editrice: McGraw-Hill Education, 2010

Riassunto

Now you'll know what to say atthe right time in any situation

ESL specialist Natalie Gast knows from her experiencethat the workplace presents some unique situations. Inthis book she presents scenarios, business slang, andother linguistic issues that typical language texts don’tgo into--for example, how to break the ice with smalltalk or ask for clarification. These hundreds of phrases will help younot only survive but thrive in your chosen field.

Su questo libro

L'autore:

Natalie Gast (Hollywood, FL), founder of ESOL Specialties, is an ESOL author and consultant. She develops and delivers customized ESOL programs, trains ESOL instructors and volunteers, and creates distance learning venues.

Contenuti:

Preface/How To Use This Book
Part I – The Global Work Force
Find a Mentor
Observe, Observe, and Then Observe Some More
Ask Questions and Listen to the Answers
Avoid Saying, "In My Country, We . . . "
Part II - Small TalkInteracting in a Small Group
Giving and Accepting Compliments
Giving, Accepting, and Refusing Invitations
PART III – Using the Telephone
Speak Up and Speak Out
Your Voice Mail
Leaving Messages
Speaking with Someone Who Is Difficult to Understand
Speaking with Someone Who Has Difficulty Understanding You
PART IV - Presenting Yourself
Before You Present
How to Say It
Answering Questions
Part V - Networking within Your Organization and Beyond
Whom Do You Know?
How To Network
Follow-Up
Part VI - Stress At Work
What Is Stress
Use The Good Stress
Lose the Bad Stress
Part VII - Directions
Directions on the Job
Giving and Following Directions To Get Somewhere
Other Directions To Consider
Appendix - American Business Culture in a Nutshell

Su questa edizione

• Editore: McGraw-Hill Education
• Data di pubblicazione: 2010
• ISBN 10: 0071608389
• ISBN 13: 9780071608381
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 176