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Part I The Nature and Scope of Marketing
1. THe Field of Marketing
2. The Dynamic Marketing Environment
3. Global Markets and Marketing
Part II. Target Markets
4. Consumer Markets and Buying Behavior
5. Business Markets and Buying Behavior
6. Market Segmentation, Targeting and Positioning
7. Marketing Research and Market Information
Part III. Product
8. Product Planning and Development
9. Product Mix Strategies
10. Brands, Packaging, and other Product Features
11. Services and Not-for-Profit Offerings
Part IV. Price
12. Price Determination
Appendix A – Marketing Math
13. Pricing Strategies
Part V. Distribution
14. Channels of Distribution
15. Retailing
16. Wholesaling and Physical Distribution
Part VI. Promotion
17. Integrated Marketing Communications
18. Personal Selling and Sales Force Management
19. Advertising, Sales Promotion, and Public Relations
Part VII. Managing the Marketing Effort
20. Strategic Marketing Planning
21. Marketing Implementation and evaluation
22. Marketing and the Information Economy
Appendix B-Careers in Marketing
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