Interpersonal Skills in Organizations - Brossura

De Janasz, Suzanne; Dowd, Karen O.; Schneider, Beth

Brossura

ISBN 10: 0072881399 ISBN 13: 9780072881394

Casa editrice: McGraw-Hill Higher Education, 2005

Riassunto

Interpersonal Skills in Organizations, 2nd Edition, by deJanasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is broken up into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor's preference and student-audience need.

Su questo libro

Contenuti:

Unit One: Interpersonal Effectiveness: Understanding Yourself

1. Journey into Self-awareness

2. Self-disclosure and Trust

3. Establishing Goals by Identifying Values and Ethics

4. Self-management

Unit Two: Interpersonal Effectiveness: Understanding and Working with Others

5. Understanding and Working with Diverse Others

6. The Importance and Skill of Listening

7. Conveying Verbal Messages

8. Persuading Individuals and Audiences

Unit Three: Understanding and Working in Teams

9. Negotiation

10. Building Teams and Work Groups

11. Managing Conflict

12. Achieving Business Results through Effective Meetings

13. Facilitating Team Success

14. Making Decisions and Solving Problems Creatively

Unit Four: Leading Individuals and Groups

15. Power and Politicking

16. Networking and Mentoring

17. Coaching and Providing Feedback for Improved Performance

18. Leading and Empowering Self and Others

19. Project Management

Product Description:

Book by de JanaszSuzanne DowdKaren SchneiderBeth

Su questa edizione

• Editore: McGraw-Hill Higher Education
• Data di pubblicazione: 2005
• ISBN 10: 0072881399
• ISBN 13: 9780072881394
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 416