This introductory text covers the core concepts of intercultural communication and offers students a basic skill-building framework designed to be used every day for communicating across cultures. By using the "building blocks" of the framework in different ways, students will understand the complexities of intercultural interaction and learn about other cultures as well as their relationships with their own culture.
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Judith N. Martin is professor of communication at Arizona State University. Her research and publications focus on intercultural communication and transitions, ethnic and racial identity, and communication competence.
Preface
Part I: Foundations of Intercultural Communication
Chapter 1: Studying Intercultural Communication
Chapter 2: Intercultural Communication: Building Blocks and Barriers
Chapter 3: History and Intercultural Communication
Chapter 4: Identity and Intercultural Communication
Part II: Intercultural Communication Processes
Chapter 5: Verbal Issues in Intercultural Communication
Chapter 6: Nonverbal Communication Issues
Part III: Intercultural Communication in Everyday Life
Chapter 7: Popular Culture and Intercultural Communication
Chapter 8: Culture, Communication, and Conflict
Chapter 9: Intercultural Relationships in Everyday Life
Part IV: Intercultural Communication in Applied Settings
Chapter 10: Intercultural Communication in Tourism Contexts
Chapter 11: Intercultural Communication and Business
Chapter 12: Intercultural Communication and Education
Chapter 13: Intercultural Communication and Health Care
Glossary
Credits
Index
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