You Lead, They'll Follow Volume 3: How to inspire, lead and manage people. Really. - Brossura

Kehoe, Daniel

Brossura

ISBN 10: 0074713760 ISBN 13: 9780074713761

Casa editrice: McGraw Hill / Australia, 2004

Riassunto

Managing people is the most difficult part of a manager’s job―the best-selling You Lead They’ll Follow book series now helps make it easier!

Following the successful 10-part leadership and performance management model of Volumes 1 and 2, Dan Kehoe gives us more...! Easy, accessible, relevant and witty leadership strategies and innovative checklists that make this series a must-have toolkit of practical actions that will help with the complex task of people management.

Completely new material in the following areas: leadership, communications, improving your performance, individual performance, facilitating groups, influencing behaviour, change, work relations, learning and development, improving sales and service.

Su questo libro

L'autore:

Daniel Kehoe has been designing and facilitating management training and development workshops since 1979. In that time he has worked with over 4000 managers ranging from chief executives to frontline managers in Australia, Indonesia, Singapore, Malaysia, United Arab Emirates and the USA.

Contenuti:

About the authors

Preface

Acknowledgments

Improving leadership and management model

Frontline management initiative (FMI) reference table

Part 1 Improving leadership—strategic and tactical

Part 2 Improving communication

Part 3 Improving your performance

Part 4 Improving individual performance

Part 5 Facilitating group performance

Part 6 Understanding behaviour

Part 7 Implementing change and improvement

Part 8 Improving relationships

Part 9 Improving learning and development

Part 10 Improving sales and service

Afterword—The new way to manage

What is the SPACE Continuum®?

Index

Su questa edizione

• Editore: McGraw Hill / Australia
• Data di pubblicazione: 2004
• ISBN 10: 0074713760
• ISBN 13: 9780074713761
• Rilegatura: Copertina flessibile
• Numero di pagine: 330