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PART ONE: Introduction to Medical Assisting
SECTION 1: Foundations and Principles
Chapter 1: The Profession of Medical Assisting
Chapter 2: Types of Medical Practice
Chapter 3: Legal and Ethical Issues in Medical
Practice, Including HIPAA
Chapter 4: Communication with Patients, Families, and Coworkers
PART TWO: Administrative Medical Assisting
SECTION 1: Office Work
Chapter 5: Using and Maintaining Office Equipment
Chapter 6: Using Computers in the Office
Chapter 7: Managing Correspondence and Mail
Chapter 8: Managing Office Supplies
Chapter 9: Maintaining Patient Records
Chapter 10: Managing the Office Medical Records
SECTION 2: Interacting with Patients
Chapter 11: Telephone Techniques
Chapter 12: Scheduling Appointments and Maintaining the Physician’s Schedule
Chapter 13: Patient Reception
Chapter 14: Patient Education
SECTION 3: Financial Responsibilities
Chapter 15: Health Insurance Billing Procedures
Chapter 16: Medical Coding
Chapter 17: Patient Billing and Collections
Chapter 18: Accounting for the Medical Office
PART THREE: Clinical Medical Assisting
SECTION 1: Anatomy & Physiology
Chapter 19: Organization of the Body
Chapter 20: The Integumentary System
Chapter 21: The Skeletal System
Chapter 22: The Muscular System
Chapter 23: The Cardiovascular System
Chapter 24: The Respiratory System
Chapter 25: The Nervous System
Chapter 26: The Urinary System
Chapter 27: The Reproductive Systems
Chapter 28: The Lymphatic and Immune Systems
Chapter 29: The Digestive System
Chapter 30: The Endocrine System
Chapter 31: Special Senses
SECTION 2: The Medical Office Environment
Chapter 32: Principles of Asepsis
Chapter 33: Infection Control Techniques
Chapter 34: HIV, Hepatitis, and Other Blood-Borne Pathogens
Chapter 35: Preparing the Exam and Treatment Areas
SECTION 3: Assisting with Patients
Chapter 36: Interviewing the Patient, Taking a History, and Documentation
Chapter 37: Obtaining Vital Signs and Measurements
Chapter 38: Assisting with a General Physical Examination
SECTION 4: Specialty Practices and Medical Emergencies
Chapter 39: Assisting with Examinations in the Basic Specialties
Chapter 40: Assisting with Highly Specialized Examinations
Chapter 41: Assisting with Minor Surgery
Chapter 42: Assisting with Cold and Heat Therapy and Ambulation
Chapter 43: Emergency Preparedness and First Aid
Chapter 44: Complementary and Alternative Medicine
SECTION 5: Physician’s Office Laboratory Procedures
Chapter 45: Laboratory Equipment and Safety
Chapter 46: Introduction to Microbiology
Chapter 47: Collecting, Processing, and Testing Urine Specimens
Chapter 48: Collecting, Processing, and Testing Blood Specimens
SECTION 6: Nutrition, Pharmacology, and Diagnostic Equipment
Chapter 49: Nutrition and Special Diets
Chapter 50: Principles of Pharmacology
Chapter 51: Drug Administration
Chapter 52: Electrocardiography and Pulmonary Function Testing
Chapter 53: X-Rays and Diagnostic Radiology
SECTION 7: Externship
Chapter 54: Medical Assisting Externships and Preparing to Find a Position
Appendix I: Prefixes, Suffixes and Word Roots In
Commonly-Used Medical Terms
Appendix II: Abbreviations and Symbols Commonly Used in Medical Notations
Glossary
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