Supervision: Managing for Results - Brossura

Newstrom, John

Brossura

ISBN 10: 0078023173 ISBN 13: 9780078023170

Casa editrice: McGraw-Hill Education, 2012

Riassunto

This text offers a comprehensive presentation of the vital aspects of supervision with a focus on practical advice about how to handle real-life, on-the-job situations. In this revision, the author has recognized the ever-changing social and work environment and has updated the text with current trends and situations and the latest professional concepts of supervisory practice. The text is arranged with an emphasis on inquiry learning, which presents the key concepts in a clear and concise manner. A wide variety of exercises, applications, and margin notes help to further the learning process.

Su questo libro

L'autore:

Respected teacher, widely published author, and consultant to organizations in the areas of training and supervisory development. He is Professor Emeritus of Management in the Management Studies Department of the Labovitz School of Business and Economics at the University of Minnesota Duluth (UMD).

Contenuti:

Part One: Supervisory Management

Chapter 1: The Supervisor’s Role in Management

Chapter 2: Creating a Positive Workplace Within a Dynamic Environment

Part Two: Planning and Problem Solving

Chapter 3: Setting Goals, Making Plans, and Improving Costs

Chapter 4: Problem Solving and Managing Information

Part Three: Organizing, Staffing and Training

Chapter 5: Organizing an Effective Department

Chapter 6: Staffing with Human Resources

Chapter 7: Training and Developing Employess

Part Four: Leading the Workforce

Chapter 8: Leadership Skills, Styles, and Qualities

Chapter 9: Understanding and Motivating People at Work

Chapter 10: Effective Employee Communication

Part Five: Working with Individuals and Teams

Chapter 11: Appraisal of Employee Performance

Chapter 12: Counseling and Performance Management

Chapter 13: Building Cooperative Teams and Resolving Conflict

Part Six: Controlling and Improving Results

Chapter 14: Control: Keeping People, Plans, Programs, and Costs on Track

Chapter 15: Stimulating Productivity and Quality

Part Seven: Contemporary Concerns of Supervision

Chapter 16: Managing a Diverse Workforce

Chapter 17: Employee Safety and Health, and Labor Relations

Chapter 18: Achieving Personal Supervisory Success

Part Eight: Appendixes

Glossary of Terms

Su questa edizione

• Editore: McGraw-Hill Education
• Data di pubblicazione: 2012
• ISBN 10: 0078023173
• ISBN 13: 9780078023170
• Rilegatura: Copertina flessibile
• Numero di pagine: 474