Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Part One Introduction to Marketing Management
Chapter 01 Marketing in Today's Global Business Milieu
Chapter 02 Elements of Marketing Strategy and Planning
Part Two Information Drives Marketing Decision Making
Chapter 03 Perspectives on CRM and Marketing Metrics
Chapter 04 Managing Marketing Information
Chapter 05 Understanding Customers: Business-to-Consumer Markets
Chapter 06 Understanding Customers: Business-to-Business Markets
Part Three Developing the Value Offering
Chapter 07 Segmentation, Target Marketing, Positioning
Chapter 08 The Product Experience: Product Strategy and Building the Brand
Chapter 09 The Product Experience: New-Product Development and Service
Chapter 10 Managing Pricing Decisions
Part Four Communicating and Delivering the Value Offering
Chapter 11 Managing Marketing Channels and the Supply Chain
Chapter 12 Points of Customer Interface: Bricks and Clicks
Chapter 13 Integrated Marketing Communications: Promotional Strategy, Advertising, Sales Promotion, and Public Relations
Chapter 14 Integrated Marketing Communications: Personal Selling, Direct Marketing, and Interactive Marketing
Glossary
Endnotes
Credits
Index
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
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