Communication Works - Brossura

Gamble, Michael; Gamble, Teri

Brossura

ISBN 10: 007803681X ISBN 13: 9780078036811

Casa editrice: McGraw-Hill Education, 2012

Riassunto

Communication Works 11e applies a new critical thinking framework to its core content, now in a more user-friendly 15-chapter organization. We have retained and revised the text’s practical approach to communication, with a focus on the ways in which diversity, technology, social media, and ethical concerns both enrich and complicate our world. Students will learn what role communication plays in their lives today, in the classroom, and tomorrow, in the working world. And with Connect Communication, instructors and students have a print and digital solution to meet the needs of their course.

Su questo libro

L'autore:

Teri Kwal Gamble and Michael W. Gamble both earned PhDs in communication from New York University. They are full professors of communication and award-winning teachers, with Teri at the College of New Rochelle and Michael at the New York Institute of Technology in Manhattan. As co-founders of Interact Training Systems, a communication consulting fi rm, they have conducted seminars, workshops, and short courses for numerous business and professional organizations across the United States. The Gambles are co-authors of several textbooks and training systems, including Public Speaking in the Age of Diversity; Interpersonal Communication in Theory, Practice and Context; and Literature Alive! Their trade books include Sales Scripts That Sell, Phone Power, and The Answer Book. Teri and Michael live in New Jersey and spend much of their time exploring how and why communication works. Their personal favorite communicators are their childrentheir son, Matthew Jon, who has his doctorate in biochemistry and is now a scientist, and their daughter, Lindsay Michele, who received her MBA in marketing, ran the New York City Marathon, teaches this course, and works in real estate.

Contenuti:

About the Authors

Preface

Acknowledgments

Part One: The Essentials of Communication

Chapter 1 Communication: The Starting Line

Chapter 2 Communicating in a Multicultural Society and World

Chapter 3 Perception and the Self: The “I” Behind the Eye

Chapter 4 Language and Meaning: Helping Minds Meet

Chapter 5 Nonverbal Communication: Silent Language Speaks

Chapter 6 Listening, Feedback, and Critical Thinking

Part Two: Interpersonal Communication

Chapter 7 Understanding Relationships

Chapter 8 Person-to-Person: Relationships in Context

Part Three:Communicating in a Small Group

Chapter 9 Groups and Teams: Strategies for Decision Making and Problem Solving

Chapter 10 Leading Others and Resolving Conflict

Part Four: Communicating to the Public

Chapter 11 The Speaker and the Audience: The Occasion and the Subject

Chapter 12 Researching, Supporting, and Outlining Your Speech

Chapter 13 Preparing Presentation Aids and Delivering Your Speech

Chapter 14 Informative Speaking

Chapter 15 Persuasive Speaking

Appendix:

Interviewing and Developing Professional Relationships

Online Unit: Mass Communication and Media Literacy

Answer Key

Glossary

Notes

Credits

Index

Su questa edizione

• Editore: McGraw-Hill Education
• Data di pubblicazione: 2012
• ISBN 10: 007803681X
• ISBN 13: 9780078036811
• Rilegatura: Copertina flessibile
• Numero di pagine: 512