ITIL Lite: A Road Map to Full or Partial ITIL Implementation: 3 - Brossura

Stationery Office (Great Britain)

Brossura

ISBN 10: 0113312121 ISBN 13: 9780113312122

Casa editrice: The Stationery Office/Tso, 2010

Riassunto

ITIL® Lite is the latest publication from ITSM industry luminary and author, Malcolm Fry. ITIL Lite is an approach to implementing key components of ITIL v3 for those organizations that, for a variety of reasons, will not be implementing the whole of ITIL v3.

This publication provides a framework by which an organization can determine which components are essential, and explains how to select and implement the appropriate components to meet an organization's unique operating environment. Readers of ITIL Lite can be ensured of a sound basis for IT service management.

If your organization utilizes ITIL or is considering implementing ITIL, this is a must-have guide!

Su questa edizione

• Editore: The Stationery Office/Tso
• Data di pubblicazione: 2010
• ISBN 10: 0113312121
• ISBN 13: 9780113312122
• Rilegatura: Copertina flessibile
• Numero di pagine: 124