Key Element Guide Suite - Brossura

AXELOS

Brossura

ISBN 10: 0113313705 ISBN 13: 9780113313709

Casa editrice: Stationery Office Books, 2012

Riassunto

Written by the original authoring team for the ITIL publications, this 'Key Element Guide Suite' provides a handy reference to the content contained within the core ITIL Lifecycle publications. They discuss ITIL and its evolution and the need for the Service Lifecycle approach. The titles examine what is meant by best practice framework, how this relates to 'common practice', and about degrees of prescription and what compliance means. The main focus of each of the Key Element Guides (KEGs) is to provide an overview of the principles, objectives, key elements, roles and responsibilities, challenges and key lessons for each of the five elements of the service lifecycle.

Dettagli dell'edizione

• Editore: Stationery Office Books
• Data di pubblicazione: 2012
• Lingua: Inglese
• ISBN 10: 0113313705
• ISBN 13: 9780113313709
• Rilegatura: Copertina flessibile
• Numero di pagine: 614
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile