Payment processing, order fulfillment, product delivery, and other back-end logistics represent the messiest parts of e-Commerce -- but they are also the most crucial challenges in building customer satisfaction and customer loyalty. In this book, one of the world's leading e-Business logistics experts covers every element of back-end logistics, delivering unprecedented insight for decision-making -- and practical techniques that work. Discover world-class solutions for "end-to-end logistics": providing order visibility and service continuity from the buy button to the final destination. Learn today's best practices for order processing and customization, payment processing, handling taxation, shipping, tracking, handling customer inquiries, accounting and inventory control, as well as the unique "reverse logistics" associated with product returns. E-Commerce Logistics and E-Fulfillment includes a complete chapter on global logistics; another on implementing back-end databases; and another on testing, implementation, and rollout. It also presents detailed, real-world case studies from the author's extensive consulting experience.
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Descrizione libro Pearson Education, 2000. Paperback. Condizione libro: New. 1st. Codice libro della libreria DADAX0130303283
Descrizione libro Pearson Education, 2000. Condizione libro: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service!. Codice libro della libreria ABE_book_new_0130303283
Descrizione libro Pearson Education, 2000. Paperback. Condizione libro: New. Codice libro della libreria P110130303283
Descrizione libro Pearson Education. PAPERBACK. Condizione libro: New. 0130303283 New Condition. Codice libro della libreria NEW4.0043248