This technologically up-to-date book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job. The author¿s signature easy-to-read style is coupled with a presentation that systematically explores the full range of office management topics—office environment, employees, systems, and functions. Current coverage includes technological advances and their impact on office administration and management—e.g. the Internet, desk-top computers tablet PCs, DVD technology, handheld data-entry devices, USB pen drives, e-printing, Voice Over Internet Protocol, digitizing media, storage application service providers, and Six Sigma and computer misuse. Other discussions feature employee comfort trends, new techniques for forecasting employee needs, increased diversity in the workplace, benchmarking, virtual reality training, job characteristics, theory of motivation, workplace violence, new techniques of job analysis, job evaluations, small groups, new developments in heating/air-condition systems, and dealing with environmental mold. For office managers and supervisors.
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"End of chapter work is excellent." ― Emily Martin, Faulkner State College
"Comprehensive coverage of an important topic." ― Peter Meggison, Massasoit Community College
. . . globalization . . . employee empowerment . . . work teams . . . focus groups. . . telecommuting . . . hoteling . . . computer vision syndrome . . . electronic resume banks . . . web-based employment services . . . job training . . . mission and vision statements . . . technostress . . . computerized performance appraisal . . . 360-degree appraisal feedback . . . PPOs . . . knowledge management . . . palmtop computers . . . recordable CDs . . . DVDs . . . mirroring software . . . MANs . . . ISDN . . . ADSL . . . .fax on demand... Internet fax . . . FTP . . . Usenet . . . Listserv . . . IRC . . . digital stamps . . . etc.
Students and professors alike are dedicated to Administrative Office Management as the textbook of choice for COMPREHENSIVE UNDERSTANDING of Administrative Management. Chapter-after-chapter is ranked "Superior" to similar chapters in other books on the market.
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Spese di spedizione:
EUR 3,27
In U.S.A.
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