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DR. HARVEY A. HORNSTEIN has served as Professor in the Department of Social and Organizational Psychology at Columbia University for over 30 years, including nine years as Chair of the graduate training program in psychology at Columbia's Teachers College. He has consulted with executives in 15 countries, in industries including technology, banking, insurance, air travel, chemicals, and entertainment.
His eight books include Cruelty and Kindness: A New Look at Aggression and Altruism, Managing Human Forces in Organizations, Managerial Courage: Revitalizing Your Organization Without Sacrificing Your Job, and Brutal Bosses and Their Prey: How to Identify and Overcome Abuse in the Workplace.
The Haves and Have Nots introduces a unique framework for understanding how employees' efforts depend on their identification with the organization, how employee/employer ties are built and broken, and how enterprises can achieve powerful competitive advantage by overcoming their tendencies to create "haves" and "have nots." Drawing on extensive case studies, it identifies the real psychological reasons why executives demand unfair special privilege, shows how this undermines the organization, and offers proven, practical solutions.
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