Hotel Operations Management [Lingua Inglese] - Brossura

Hayes, David K.; Ninemeier, Jack D.

Brossura

ISBN 10: 0131711490 ISBN 13: 9780131711495

Casa editrice: Pearson College Div, 2006

Riassunto

Describing in great depth and detail all areas of hotel administration, this accurate book provides an up-to-date and comprehensive examination of the responsibilities of a hotel general manager. It shares with readers the procedures effective managers use to ensure their hotel¿s–and their own–ultimate success. KEY TOPICS This unique approach addresses all of the operating departments of a full-service hotel–Human Resources, Controller, The Front Office, Housekeeping, Food and Beverage, Safety and Property Security, Sales and Marketing, Facility Engineering and Maintenance–from the viewpoint of the General Manager. It also explores franchise agreements and management contracts, purchasing a hotel, and career opportunities. For current and future hotel general managers, and hotel department heads–i.e., executive housekeepers, directors of sales, controllers, and front office managers.

Su questo libro

Product Description:

Appropriate for the Intro. to Hotel Operations or Intro. to Lodging course in Hospitality Management departments. A compilation of skills and knowledge requirements to train a future hotel general manager to effectively supervise and efficiently-run a midsize full-service hotel.

Su questa edizione

• Editore: Pearson College Div
• Data di pubblicazione: 2006
• ISBN 10: 0131711490
• ISBN 13: 9780131711495
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 570