Restaurant Management: Customers, Operations and Employees - Rilegato

Mill, Robert Christie

 
9780132017749: Restaurant Management: Customers, Operations and Employees
Rilegato
ISBN 10: 0132017741 ISBN 13: 9780132017749
Casa editrice: Pearson Education (US), 1997

Sinossi

Exeptionally comprehensive -- yet accessible -- this book identifies and ties together all aspects of managing a successful restaurant.The book goes into detail how to balance customer satisfaction and employee productivity to manage operations (food and beverage items and the physical facility) at a profit. It explains how to develop a marketing plan and how and when to use various types of advertising. Identifies the work groups that managers will increasingly have to turn to for employees in the next decade. Gives suggestions as to why employees behave the way they do and offers tips on how to implement the various process theories of motivation. Also includes a chapter on equipment maintenance and energy management.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

Product Description

Book by Mill Robert Christe

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

Editore
Pearson Education (US)
Data di pubblicazione
1997
Lingua
Inglese
ISBN 10 
0132017741
ISBN 13 
9780132017749
Rilegatura
Copertina rigida
Numero di pagine
528
Contatto del produttore
non disponibile
Persona responsabile
Yeepin GmbH
492000000000
sunshine12232@outlook.com

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