Today, millions of people work at over one million professional service firms generating over $2 trillion in revenue annually. These firms face unique issues that are not fully understood by management thinkers and consultants. Making matters more complex is that many of these firms stand at a crossroads, searching for new strategies and practices to succeed in a radically new economy. In The Art of Managing Professional Services, Maureen Broderick offers the solution. Broderick has brought together modern best practices for these and other crucial areas of professional services management: * Building, communicating, and maintaining shared vision, values, and culture * Recruiting, training, and evaluating people * Crafting the right strategies, portfolio, and mix of clients * Innovating and sharing knowledge * Financial planning, metrics, and reporting * Positioning: brand, marketing, and sales * Defining effective partnerships: equity, selection, and compensation * Ensuring responsibility and accountability * Organizational design, structure, governance, and systems * Leading effectively, and growing the next generation of leaders This book reflects Broderick & Co.'s unparalleled research into professional services management, including 200 executive interviews with leaders and innovators in organizations of all sizes and types.
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Descrizione libro Pearson Prentice Hall, 2010. Hardcover. Condizione libro: New. Codice libro della libreria SONG0137042523
Descrizione libro Pearson Prentice Hall, 2010. Hardcover. Condizione libro: New. Ships Fast! Satisfaction Guaranteed!. Codice libro della libreria mon0000482806
Descrizione libro Pearson Prentice Hall, 2010. Hardcover. Condizione libro: New. Codice libro della libreria P110137042523
Descrizione libro Pearson Prentice Hall, 2010. Condizione libro: New. Brand New, Unread Copy in Perfect Condition. A+ Customer Service! Summary: "Maureen Broderick offers a comprehensive and insightful look at the professional service discipline by zeroing in on one key question: 'What do the best firms do?'" Jim Quigley, CEO, Deloitte Touche Tohmatsu Limited "Leading and managing professional service firms is more art than science. It is an arena where judgment, intuition, energy, a thick skin, and keeping balance at all times are critical factors for successparticularly given the unusually high intellect, super-sized egos, and mobility of those whom you lead, most often at their discretion. Of all the books I have read on the professional service industry, Maureen Broderick has best captured the very essence of those best practices which have enabled some of the industry's most successful firms to prosper and grow." Joe Griesedieck, Vice Chairman, Korn/Ferry International "This book provides invaluable insight into what makes professional service firms successful. It will change every person into a better leader. Plus it provides real-life examples that are fun to read." Ed Nusbaum, CEO, Grant Thornton International Ltd. "By uncovering the various paths to success that these diverse professional service firms have taken, the reader develops his or her own ideas on how to navigate the professional service terrain.The Art of Managing Professional Servicesis a valuable source for these insights into firm strategies." Evan Chesler, Presiding Partner, Cravath, Swaine & Moore "This is a book about entrepreneurial leadershiplooking under the hood of the 'best in class' professional service firms' vision and culture. The book captures what makes service organizations tick as successful global leaders. The takeaways are fantastic!" Andy Cohen, Co-CEO, Gensler "Edelman enhanced its quality program to help manage the company's rapid diversification and globalization. Maureen Broderick's insights into building high-performance firms would have made our transition smoother and faster." Richard Edelman, President and CEO, Edelman "Broderick's research has revealed the views and practices of some of the world's top professional firms, presented in an easily absorbed style. Very informative." David Maister, author ofManaging the Professional Service FirmandStrategy and the Fat Smoker "Maureen Broderick's book,The Art of Managing Professional Services, provides a valuable contribution to the very limited body of knowledge on managing professional service firms. These firms are simply very different than other corporate structures, and successfully managing them requires a very different approach. Maureen's insights from her research and interviews provide a very useful understanding of the subtleties of managing these institutions." Bob Dell, Chairman and Managing Partner, Latham & Watkins "Maureen Broderick distills the art of firm management into clear, concise practices through candid insight and perspective from leaders of the world's most prestig. Codice libro della libreria ABE_book_new_0137042523
Descrizione libro Pearson Prentice Hall, 2010. Hardcover. Condizione libro: New. book. Codice libro della libreria 0137042523