This book offers a practical, long-term strategy for using Best Practices to achieve real, quantifiable value from IT investments. This action-oriented book shows how to find and apply IT solutions that work. It presents Best Practices as a long-term strategy, not a one-time fix. Explore new ways to make sure IT delivers economic value to the corporation, including advanced tools such as balanced scorecard measurements. Learn what IT best practices have in common, and where to look for them. Take a "snapshot" of your current effectiveness, and discover smarter ways to choose among competing IT initiatives. Learn how to build IT architectures that integrate and enhance legacy systems. Walk through every major activity that IT organizations perform, discovering where Best Practices offer the most powerful payoff in maximize cost-effectiveness and customer value. For all CIOs, IT senior managers, consultants, architects, project managers, analysts and developers.
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JAMES W. CORTADA, senior consultant with the IBM Consulting Group, is author of more than a dozen books on the management of information technology.
75644-5
Get real, quantifiable value from your IT investments!
This year, more than $1,000,000,000,000—one trillion dollars—will be spent on information technology. Yet few organizations are confident of the value of these enormous investments. It doesn't have to be that way. Best Practices in Information Technology offers a comprehensive approach to finding and applying IT solutions that work—not just now, but for years to come.
In this concise, actionable book, IBM management expert James W. Cortada shows how to implement IT best practices as a long-term strategy, not a one-time fix. You'll learn:
Cortada reviews every major activity that IT organizations perform, showing how to continuously find new ways to maximize cost-effectiveness and customer value. He focuses on areas where best practices can deliver the most powerful payoff, including: reducing labor costs, shortening cycle times, and enhancing service. Discover how to:
The competitive frenzy unleashed a decade ago shows no signs of abating: companies must constantly improve, or they will die. Best Practices in Information Technology shows you the secrets of building an IT organization that will keep improving—today, tomorrow, and well into the 21st century.
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