Managing Business and Professional Communication provides readers with the strategies they need to effectively manage communication challenges in the workplace. Managing leadership communication, interpersonal communication, conflict communication, cultural diversity in the workplace, managing communication with customers and clients, building communication teams in the workplace, presentation skills, informative and persuasive presentations, and sales presentations. For anyone interested in improving their communication skills in the workplace.
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Backcover Copy: Baldwin Dodd (0205348068 0205335268 / 4806L3526L) Business and Professional Communication provides students with the strategies they need to effectively manage communication challenges in the workplace. Tailoring communication theory to the unique demands of the business environment, this book goes beyond the traditional business communication text's coverage to also include coverage of conflict styles, negotiation, managing organizational culture, helping with cultural diversity, dealing with difficult people, and managing communication style differences. The book prepares students for presentations in the workplace as well as for sales communication, customer-service communication, communication audits, briefing/report communication, and other previously overlooked areas that are vital for success in the modern workplace.
Communication Theories for Everyday Life introduces readers to the complexities of theories in communication studies, mass communication, and public relations, emphasizing their connection to everyday life. Instead of utilizing a theory-a-day approach, this text cuts across content areas and clusters related theories, making them easier for readers to process and apply to real-life situations. Communication Theories for Everyday Life also addresses theories in emerging areas and growing fields, such as media research, organizational communication, and computer-mediated communication, while still featuring the traditional theories that always have defined the field. Features:
Book by Dodd Carley H
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