Mastering Counselling Skills - Brossura

Lindon, Jennie; Lindon, Lance

Brossura

ISBN 10: 0230537863 ISBN 13: 9780230537866

Casa editrice: Palgrave Macmillan, 2007

Riassunto

This practical text supports the learning and application of communication and basic counselling and enhances the value of even the shortest exchange by showing how essential skills of attention, reflective listening and positive use of communication skills, support a helping and respectful approach to clients.

Su questo libro

L'autore:

JENNIE and LANCE LINDON are psychologists, Jennie focusing on developmental work, and Lance on organizational applications. Together, they run their own business, People Consulting, specializing in work with social services, care and education. Jennie and Lance have run training and consultancy projects, together and individually, covering communication and counselling skills in both public and private sectors in the UK and abroad.

Contenuti:

Acknowledgements
Introduction
Essentials of Good Practice
Effective Communication
First Contact and Short Exchanges
Sharing Information and Offering Advice
Help Over the Telephone
Helping Other People: A Positive Framework
Understanding and Extending the Perspective of Clients
Goal Setting and Action Planning
Helping Through Group Work
Running a Group
Specific Applications in Brief
Safe Practice for Yourself, Your Team and Your Clients
Final Thoughts
Appendix
Index

Su questa edizione

• Editore: Palgrave Macmillan
• Data di pubblicazione: 2007
• ISBN 10: 0230537863
• ISBN 13: 9780230537866
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 296