Marketing Management and Communications in the Public Sector - Brossura

Pasquier, Martial; Villeneuve, Jean-Patrick

Brossura

ISBN 10: 0415448980 ISBN 13: 9780415448987

Casa editrice: Routledge, 2011

Riassunto

The fields of marketing and communication have become increasingly important for modern public administrations in recent years but the focus on these subjects has been geared mainly towards the generation of outputs, leaving somewhat behind the analysis and deeper reflections on the impact they make and their limitations.

This book provides a thorough overview of the major concepts in marketing and communication which is done by utilizing an exclusive and decisive public-sector approach, with an unambiguous international outlook. The possibilities and limits of the application of marketing and communication, from strategic aspects to the more concrete questions of instruments and implementation, are discussed and if the realities of the public sector are the key to any understanding of marketing and communication, the international scene is the only possible ground to do this in.

Aided by a multitude of pedagogical features, Marketing Management and Communications in the Public Sector is a key read for all students, practitioners and scholars working or studying in this field.

Su questo libro

L'autore:

Martial Pasquier is Professor of Public Management and leads the Public Marketing Chair at the Swiss Graduate School of Public Administration (IDHEAP), Switzerland. He also teaches in other academic institutions and directs the Swiss Public Administration Network (SPAN). Professor Pasquier is vice-president of the Swiss Competition Commission and sits on numerous Boards and Foundation Councils

Jean-Patrick Villeneuve is Professor of Public Management at the Swiss Graduate School of Public Administration (IDHEAP), Switzerland and leads the International Public Governance unit. He additionally teaches at other academic institutions in Europe, North America and Asia

Contenuti:

1. Public Management and Marketing  2. Marketing and Public Marketing  3. Organizations, Citizens and Consumers  4. Basic Marketing Concepts  5. Marketing Information Research  6. Marketing Strategy  7. Marketing Instruments  8. Public Communications: An Introduction  9. Communication Models and Strategies  10. Communication Instruments  11. Communication Control  12. Crisis Communication  Appendix A: A Case Study

Su questa edizione

• Editore: Routledge
• Data di pubblicazione: 2011
• ISBN 10: 0415448980
• ISBN 13: 9780415448987
• Rilegatura: Copertina flessibile
• Numero edizione: 1
• Numero di pagine: 272