Outsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems.
This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully.
Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike.
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Erik Beulen is a principle consultant at EquaTerra as well as holding the EquaTerra Global Sourcing chair at Tilburg University, the Netherlands. His research focuses on outsourcing, offshore outsourcing, governance and the management of outsourcing relationships. He has published numerous books and journal articles.
Pieter Ribbers is Head of Department and Professor of Information Management at Tilburg University, the Netherlands. His principal research focuses on the business impact of information technology. He has co-authored two books and published papers in a range of journals.
Jan Roos is Emeritus Professor of Information Systems at Tilburg University, the Netherlands. His research is concentrated on the outsourcing of IT services and the management of outsourcing relations. He is the author and co-author of several books.Contenuti:
1. Changing Business Models 2. The IT Outsourcing Phenomenon 3. Contracts 4. Offshore Outsourcing 5. Business Process Outsourcing 6. Structuring Responsibilities 7. Partnership Risk Management 8. Governance of IT Outsourcing 9. Governance Factors – The Recipient 10. Governance Factors – The Provider 11. Governance Factors – The Relationship 12. Looking Forward
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97804158732220000000
Descrizione libro Routledge, 2017. Hardback. Condizione libro: NEW. 9780415873222 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Print on Demand title, produced to the highest standard, and there would be a delay in dispatch of around 10 working days. Codice libro della libreria HTANDREE0189616
Descrizione libro Routledge, 2011. Hardcover. Condizione libro: New. 2. Codice libro della libreria DADAX0415873223
Descrizione libro Routledge, 2011. Hardcover. Condizione libro: New. book. Codice libro della libreria 0415873223
Descrizione libro Routledge, 2011. Hardcover. Condizione libro: Brand New. 1st edition. 300 pages. 9.33x6.50x0.91 inches. In Stock. Codice libro della libreria __0415873223