Don't Be That Boss: How Great Communicators Get the Most Out of Their Employees and Their Careers - Rilegato

Wiskup, Mark

Rilegato

ISBN 10: 047048585X ISBN 13: 9780470485859

Casa editrice: John Wiley & Sons Inc, 2009

Riassunto

An executive coach shows you how better communication leads to productivity and profitability

Communication is the key to success when you manage other people. But it's not enough to just communicate; you have to communicate in the right way to get the results you want from your people and teams. In Don't Be That Boss, renowned executive coach Mark Wiskup shows you how to communicate effectively with colleagues and workers to create a healthy, productive, happy work environment.

The story follows two leaders through a typical workday and all their typical communications-including meetings, conferences, one-on-one discussions, break room banter, phone calls, and even emails. Based on real situations you'll probably recognize, you'll watch as two committed, intelligent people take different approaches to communication and reap very different results. Along the way, you'll realize what good communication is, how it works, and how it makes your business better in virtually every way.

• Written by an experienced communications coach who works with Fortune 500 clients, CEOs and managers across the country
• Shows that how you communicate in the office is just as important as what you communicate
• Explains why excellent communication skills are vital to individual and organizational success
• Effective communication is vital for the success of both large and small businesses
• Mark Wiskup is also the author of The It Factor and Presentation S.O.S.

Whether you're an executive, manager or small business owner, this book will show you how to improve your communication skills to better your business.

Su questo libro

L'autore:

Mark Wiskup has been a communications coach for the last two decades, presenting coaching sessions to Fortune 500 companies across a wide range of industries. He teaches executives how to master communications techniques with employees, leading to more productive, profitable, happy workplaces.

For more information, visit www.wiskupcommunications.com. 

Dalla quarta di copertina:

Praise for Don't Be That Boss

"Mark Wiskup's newest book is not exactly a how-to like his earlier ones. Instead, in this fast-reading drama that reminds me of The Goal, the famous Goldratt novel about manufacturing, we follow the lives of two starkly different managers. Chad, the one in need of lots of people-skills learning, reminds me of the words of author/speaker Tom Peters. Chad greets his employees every Monday morning in the coffee room—mechanically, checking off and crediting himself for each arrival. Peters once commented, 'If you don't really care about your employees, really care, you should be a management consultant, not a manager.' But Wiskup shows that managers can learn. His twelve-hour story will keep you as engrossed as watching the TV show 24. I give it five stars!"—Barry Render, PhD, Harwood Professor of Operations Management Emeritus, Rollins College, Graduate School of Business

"This book will make you squirm. It will make you ashamed. It will make you better. For most of us 'words' are a poor approximation of what we mean. Wiskup's day in the business life of Chad and Mike shows with crystal clarity how to speak with purpose and integrity like a real leader should."—Gary Harpst, founder of Six Disciplines and Solomon Software, author of Six Disciplines® Execution Revolution

"Mark Wiskup demonstrates, with deft clarity, precisely how our behaviors and words cause organizational success or failure. If you've ever wanted to know the specific do's and don'ts of creating employee relationships that lead to respect, loyalty, high performance, and enduring success, read this book."—Rafael Pastor, Chairman of the Board and CEO, Vistage International

"Using this book as a teaching tool is especially helpful for fledgling managers. The scenarios depicted reflect real life and these conversations really do take place. Don't Be That Boss is a fun read, and illustrates how genuine, heartfelt honesty in management helps us all grow."—Fleury Yelvington, President and CEO, Carondelet Health, Kansas City

Su questa edizione

• Editore: John Wiley & Sons Inc
• Data di pubblicazione: 2009
• ISBN 10: 047048585X
• ISBN 13: 9780470485859
• Rilegatura: Copertina rigida
• Numero edizione: 1
• Numero di pagine: 205