Healing Conversations: What to Say When You Don't Know What to Say, Revised Edition - Brossura

Guilmartin, Nance

Brossura

ISBN 10: 0470603550 ISBN 13: 9780470603550

Casa editrice: Jossey-Bass, 2010

Riassunto

Whether it's the loss of a job, a marriage, or a life, in today's 24/7 world we're increasingly faced with uncomfortable situations where we don’t know what to say yet we're called upon to quickly respond -- online or in person. We may fumble, avoid contact, or simply walk away perplexed, thinking we have done a bad job of responding to our friends, family, neighbors, clients, and co-workers. How do we pause, listen, and offer comfort in those hard moments? Filled with touching stories, this practical guide helps us step into someone else's shoes so that we can empathetically learn how to respond in times of need. The revised compact edition includes a new introduction, index and short reflections at the end of each chapter to help readers become more comfortable and effective when offering or accepting comfort in their demanding lives.

Su questo libro

L'autore:

Nance Guilmartin is a four-time regional Emmy award-winning broadcast journalist, speaker, business advisor, executive coach, and community service advocate. As a Westinghouse Broadcasting executive, she helped launch national initiatives, including the Designated Driver Program and the For Kids' Sake and Time to Care campaigns. Prior to her television career, she was press secretary to the late U.S. Senator Paul Tsongas. Her listening skills developed as a young news writer at CBS radio in Boston. Today she challenges organizations and executives to achieve breakthroughs and unlock hidden opportunities.

Dalla quarta di copertina:

In today's relentless 24/7 world, this revised edition of Healing Conversations is a communications first-aid kit for difficult and troubling times. Filled with touching stories, it serves as an everyday resource to offer, accept, or ask for comfort when facing life's inevitable challenges. Whether you are at a loss for what to say, what to do, or simply how to be when you're responding to transitions, losses, or awkward moments, Healing Conversations is a wise and useful guide.

"Through real-life stories... Ms. Guilmartin shows how to be a helpful and comforting resource, how to listen as well as to talk, and, conversely, how to seek comfort in rough times."
THE NEW YORK TIMES

"I urge you to buy a copy of Healing Conversations... you'll feel more confident about your ability to know what to say and how to say it."
CHRISTIANE NORTHRUP, M.D., renowned physician and author of Women's Bodies, Women's Wisdom

"A tremendously important book that I could have used a hundred times before."
RICHARD CARLSON, author, Don't Sweat the Small Stuff

"This is a sensitive and wise book."
JOAN HALIFAX ROSHI, head teacher, Upaya Zen Center

"An extraordinary, comprehensive blueprint for dealing with the slings and arrows of daily, stressful, sometimes hurting life."
JEFFREY FOX, author, How to Become CEO: The Rules for Rising to the Top of Any Organization

"Doctors, nurses, patients, and their families need this book right now."
RUDI ANSBACHER, M.D., past president, Society for Humanism in Medicine

Su questa edizione

• Editore: Jossey-Bass
• Data di pubblicazione: 2010
• ISBN 10: 0470603550
• ISBN 13: 9780470603550
• Rilegatura: Copertina flessibile
• Numero di pagine: 240