The Relationship Revolution: Closing the Customer Promise Gap

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9780470687932: The Relationship Revolution: Closing the Customer Promise Gap

"Larry's thoughts on customers, culture and talent are immensely valuable for any business, anywhere in the world." - Sheldon S. Wiseman, President & CEO, Amberwood Entertainment Corp. "For Larry the relationship between customers and profitability is intuitive and effortless. By reading his book you will be galvanised to do something about it at a time when it couldn't matter more." - Amanda Mackenzie, Chief Marketing Officer, Aviva "Larry Hochman understands the business zeitgeist exceptionally well. The Relationship Revolution brings together what he has learned from hundreds of customers and thousands of managers. His argument that authentic customer relationships are what will separate the winners from the also-rans is provocative, challenging and a call to action." - Dr Stan Maklan, Cranfield School of Management "If you are still denying the importance of Web 2.0, then read this wake-up call from one of the world's foremost speakers on customer relationships. If you truly value your customers then The Relationship Revolution is required reading - in every part of the world and regardless of the business you are in." - Scott Gustlin, Vice President, Interactive RTP "Finally Larry Hochman, one of the world's most popular keynote speakers, has put his wisdom into a book. His insights on management, marketing, leadership, customer service and human resources will certainly help the readers create unique value...at the speed of life." - Santiago Zapata, Founder and President, HiCue Speakers In this long-awaited book, leading business thinker Larry Hochman maps out what you have to do to succeed in the coming decades. He gets under your customers' skin, shows you what they really want, and then takes you through what you have to do, inside and outside your organisation, to get there. Inspirational and enlightening, The Relationship Revolution should become a new 'rule book' throughout your organisation.

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1.

Larry Hochman
Editore: Wiley (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
Nuovi Prima edizione Quantità: 1
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Better World Books Ltd
(Dunfermline, Regno Unito)
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Descrizione libro Wiley, 2010. Condizione libro: New. 1st Edition. N/A. Ships from the UK. BRAND NEW. Codice libro della libreria GRP75400001

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2.

Larry Hochman
Editore: John Wiley and Sons Ltd, United Kingdom (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro John Wiley and Sons Ltd, United Kingdom, 2010. Hardback. Condizione libro: New. 1. Auflage. 196 x 132 mm. Language: English . Brand New Book. Larry s thoughts on customers, culture and talent are immensely valuable for any business, anywhere in the world. - Sheldon S. Wiseman, President CEO, Amberwood Entertainment Corp. For Larry the relationship between customers and profitability is intuitive and effortless. By reading his book you will be galvanised to do something about it at a time when it couldn t matter more. - Amanda Mackenzie, Chief Marketing Officer, Aviva Larry Hochman understands the business zeitgeist exceptionally well. The Relationship Revolution brings together what he has learned from hundreds of customers and thousands of managers. His argument that authentic customer relationships are what will separate the winners from the also-rans is provocative, challenging and a call to action. - Dr Stan Maklan, Cranfield School of Management If you are still denying the importance of Web 2.0, then read this wake-up call from one of the world s foremost speakers on customer relationships. If you truly value your customers then The Relationship Revolution is required reading - in every part of the world and regardless of the business you are in. - Scott Gustlin, Vice President, Interactive RTP Finally Larry Hochman, one of the world s most popular keynote speakers, has put his wisdom into a book. His insights on management, marketing, leadership, customer service and human resources will certainly help the readers create unique value.at the speed of life. - Santiago Zapata, Founder and President, HiCue Speakers In this long-awaited book, leading business thinker Larry Hochman maps out what you have to do to succeed in the coming decades. He gets under your customers skin, shows you what they really want, and then takes you through what you have to do, inside and outside your organisation, to get there. Inspirational and enlightening, The Relationship Revolution should become a new rule book throughout your organisation. Codice libro della libreria AAH9780470687932

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3.

Larry Hochman
Editore: John Wiley and Sons Ltd, United Kingdom (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
Nuovi Rilegato Prima edizione Quantità: 10
Da
The Book Depository US
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[?]

Descrizione libro John Wiley and Sons Ltd, United Kingdom, 2010. Hardback. Condizione libro: New. 1. Auflage. 196 x 132 mm. Language: English . Brand New Book. Larry s thoughts on customers, culture and talent are immensely valuable for any business, anywhere in the world. - Sheldon S. Wiseman, President CEO, Amberwood Entertainment Corp. For Larry the relationship between customers and profitability is intuitive and effortless. By reading his book you will be galvanised to do something about it at a time when it couldn t matter more. - Amanda Mackenzie, Chief Marketing Officer, Aviva Larry Hochman understands the business zeitgeist exceptionally well. The Relationship Revolution brings together what he has learned from hundreds of customers and thousands of managers. His argument that authentic customer relationships are what will separate the winners from the also-rans is provocative, challenging and a call to action. - Dr Stan Maklan, Cranfield School of Management If you are still denying the importance of Web 2.0, then read this wake-up call from one of the world s foremost speakers on customer relationships. If you truly value your customers then The Relationship Revolution is required reading - in every part of the world and regardless of the business you are in. - Scott Gustlin, Vice President, Interactive RTP Finally Larry Hochman, one of the world s most popular keynote speakers, has put his wisdom into a book. His insights on management, marketing, leadership, customer service and human resources will certainly help the readers create unique value.at the speed of life. - Santiago Zapata, Founder and President, HiCue Speakers In this long-awaited book, leading business thinker Larry Hochman maps out what you have to do to succeed in the coming decades. He gets under your customers skin, shows you what they really want, and then takes you through what you have to do, inside and outside your organisation, to get there. Inspirational and enlightening, The Relationship Revolution should become a new rule book throughout your organisation. Codice libro della libreria AAH9780470687932

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4.

Larry Hochman
Editore: John Wiley and Sons Ltd
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro John Wiley and Sons Ltd. Hardback. Condizione libro: new. BRAND NEW, The Relationship Revolution: Closing the Customer Promise Gap, Larry Hochman, "Larry's thoughts on customers, culture and talent are immensely valuable for any business, anywhere in the world." - Sheldon S. Wiseman, President & CEO, Amberwood Entertainment Corp. "For Larry the relationship between customers and profitability is intuitive and effortless. By reading his book you will be galvanised to do something about it at a time when it couldn't matter more." - Amanda Mackenzie, Chief Marketing Officer, Aviva "Larry Hochman understands the business zeitgeist exceptionally well. The Relationship Revolution brings together what he has learned from hundreds of customers and thousands of managers. His argument that authentic customer relationships are what will separate the winners from the also-rans is provocative, challenging and a call to action." - Dr Stan Maklan, Cranfield School of Management "If you are still denying the importance of Web 2.0, then read this wake-up call from one of the world's foremost speakers on customer relationships. If you truly value your customers then The Relationship Revolution is required reading - in every part of the world and regardless of the business you are in." - Scott Gustlin, Vice President, Interactive RTP "Finally Larry Hochman, one of the world's most popular keynote speakers, has put his wisdom into a book. His insights on management, marketing, leadership, customer service and human resources will certainly help the readers create unique value.at the speed of life." - Santiago Zapata, Founder and President, HiCue Speakers In this long-awaited book, leading business thinker Larry Hochman maps out what you have to do to succeed in the coming decades. He gets under your customers' skin, shows you what they really want, and then takes you through what you have to do, inside and outside your organisation, to get there. Inspirational and enlightening, The Relationship Revolution should become a new 'rule book' throughout your organisation. Codice libro della libreria B9780470687932

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Larry Hochman
Editore: John Wiley and#38; Sons (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro John Wiley and#38; Sons, 2010. HRD. Condizione libro: New. New Book. Shipped from UK in 4 to 14 days. Established seller since 2000. Codice libro della libreria FW-9780470687932

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Larry Hochman
Editore: Wiley 2010-02-05, Hoboken, N.J. |Chichester (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro Wiley 2010-02-05, Hoboken, N.J. |Chichester, 2010. hardback. Condizione libro: New. Codice libro della libreria 9780470687932

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Larry Hochman
Editore: Wiley (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro Wiley, 2010. Hardcover. Condizione libro: New. 1. Codice libro della libreria DADAX0470687932

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Hochman, Larry
Editore: Wiley (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro Wiley, 2010. Hardcover. Condizione libro: New. book. Codice libro della libreria 0470687932

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LARRY HOCHMAN
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro 2010. Hardback. Condizione libro: NEW. 9780470687932 This listing is a new book, a title currently in-print which we order directly and immediately from the publisher. Codice libro della libreria HTANDREE0774470

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Hochman, Larry
Editore: Wiley 2010-03-30 (2010)
ISBN 10: 0470687932 ISBN 13: 9780470687932
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Descrizione libro Wiley 2010-03-30, 2010. Hardcover. Condizione libro: New. 1. 0470687932 NEW CONDITION. SHIPS IMMEDIATELY. Codice libro della libreria Z0470687932ZN

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