How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-Defense - Rilegato

Elgin, Suzette Haden

Rilegato

ISBN 10: 0471157015 ISBN 13: 9780471157014

Casa editrice: Jossey-Bass, 1997

Riassunto

As bestselling author Suzette Haden Elgin proves, you don't have to live your life on red alert. With her Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others--or deliver necessary negative messages of your own--without sacrificing your dignity or principles. You'll learn to:
* Keep domestic disagreements from escalating
* Deliver criticism to coworkers, employers, or employees
* Handle aggressive, negative comments about race, politics, or religion
* Provide discipline without increasing hostility
* Use language that reduces tension and creates rapport in every situation

Su questo libro

L'autore:

Suzette Haden Elgin, Ph.D., is the founder of the Ozark Center for Language Studies, near Huntsville, Arkansas. She is nationally recognized for her seminars and public speaking and is the author of ten books on the Gentle Art of Verbal Self-Defense, including Genderspeak, You Can't Say That to Me!, The Gentle Art of Communicating with Kids and Try to Feel It My Way (all published by Wiley).

Product Description:

Book by Elgin Suzette Haden

Su questa edizione

• Editore: Jossey-Bass
• Data di pubblicazione: 1997
• ISBN 10: 0471157015
• ISBN 13: 9780471157014
• Rilegatura: Copertina rigida
• Numero di pagine: 207