Soft Systems Methodology in Action "Whether by design, accident or merely synchronicity, Checkland appears to have developed a habit of writing seminal publications near the start of each decade which establish the basis and framework for systems methodology research for that decade." Hamish Rennie, Journal of the Operational Research Society, 1992 Thirty years ago Peter Checkland set out to test whether the Systems Engineering (SE) approach, highly successful in technical problems, could be used by managers coping with the unfolding complexities of organizational life. The straightforward transfer of SE to the broader situations of management was not possible, but by insisting on a combination of systems thinking strongly linked to real-world practice Checkland and his collaborators developed an alternative approach - Soft Systems Methodology (SSM) - which enables managers of all kinds and at any level to deal with the subtleties and confusions of the situations they face. This work established the now accepted distinction between 'hard' systems thinking, in which parts of the world are taken to be 'systems' which can be 'engineered', and 'soft' systems thinking in which the focus is on making sure the process of inquiry into real-world complexity is itself a system for learning. Systems Thinking, Systems Practice (1981) and Soft Systems Methodology in Action (1990) together with an earlier paper Towards a Systems-based Methodology for Real-World Problem Solving (1972) have long been recognized as classics in the field. Now-Peter Checkland has looked back over the three decades of SSM development, brought the account of it up to date, and reflected on the whole evolutionary process which has produced a mature SSM. SSM: A 30-Year Retrospective, here included with Soft Systems Methodology in Action closes a chapter on what is undoubtedly the most significant single research programme on the use of systems ideas in problem solving. Now retired from full-time university work, Peter Checkland continues his research as a Leverhulme Emeritus Fellow.
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Finding better ways of coping with the complexity of human affairs is not an easy task. Due to its very nature, dealing with these problems requires flexibility and understanding to reach the best possible solution. This work grew out of the failure of established methods of systems engineering to adequately address and solve increasingly complex situations. The aim here is to provide a mature account of soft systems methodology (SSM) showing how it can offer the best possible ways of finding practical solutions that will benefit all those involved. Among the topics covered are: SSM and how it can be applied to different contexts; SSM in the creation of information systems; learning through the use of SSM in action; SSM in an organizational change program; using SSM in the national health service and civil service arena; and the practical applications of SSM in industry.About the Author:
Peter Checkland continues his research as a Leverhulme Emeritus Fellow.
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Descrizione libro John Wiley & Sons, 1990. Hardcover. Condizione libro: New. Never used!. Codice libro della libreria P110471927686