Difficult Conversations: How to Discuss What Matters Most

Valutazione media 4,03
( su 6.524 valutazioni fornite da GoodReads )
 
9780553456127: Difficult Conversations: How to Discuss What Matters Most

Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I'm sorry" or "I love you".

We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you say what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you're wrong?

Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works?

Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds.

Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help.

Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.

L'autore:

Douglas Stone, Bruce Patton, and Sheila Heen teach at the Harvard Law School and the Harvard Negotiation Project, the group that produced the international bestseller Getting to YES! They have consulted to businesspeople, governments, organizations, communities, and individuals around the world, from the various parties to the negotiations on constitutional transition in South Africa to schoolteachers in Medellin, Colombia, to community leaders and the police department in Springfield, Massachusetts. They have written on negotiation and communications in publications ranging from The New York Times to Parents magazine. Bruce Patton is also coauthor of Getting to YES!

Sinossi:

Book by Douglas Stone Bruce Patton Sheila Heen Patton Bruc

Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.

I migliori risultati di ricerca su AbeBooks

1.

Stone, Douglas
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 15
Da
BargainBookStores
(Grand Rapids, MI, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Compact Disc. Condizione libro: New. This is an audio book in Compact Disc format. It will be delivered to Shipping Address entered during checkout. This is NOT a digital download. Codice libro della libreria 974957

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 15,16
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,67
In U.S.A.
Destinazione, tempi e costi

2.

Douglas Stone, Bruce Patton, Sheila Heen
Editore: Bantam Doubleday Dell Publishing Group Inc, United States (1999)
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 1
Da
The Book Depository US
(London, Regno Unito)
Valutazione libreria
[?]

Descrizione libro Bantam Doubleday Dell Publishing Group Inc, United States, 1999. CD-Audio. Condizione libro: New. abridged edition. 142 x 127 mm. Language: English . Brand New. Dealing with your ex-husband, who can t seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying I m sorry or I love you. We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don t go well. Should you say what you re thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you re wrong? Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you re dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help. Codice libro della libreria AAS9780553456127

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 19,45
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
Da: Regno Unito a: U.S.A.
Destinazione, tempi e costi

3.

STONE, DOUGLAS
Editore: Penguin Random House
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: > 20
Da
INDOO
(Avenel, NJ, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Penguin Random House. Condizione libro: New. Brand New, This is an audio book. Codice libro della libreria 0553456121

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 16,54
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,22
In U.S.A.
Destinazione, tempi e costi

4.

Douglas Stone, Bruce Patton, Sheila Heen
Editore: Bantam Doubleday Dell Publishing Group Inc, United States (1999)
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 1
Da
The Book Depository
(London, Regno Unito)
Valutazione libreria
[?]

Descrizione libro Bantam Doubleday Dell Publishing Group Inc, United States, 1999. CD-Audio. Condizione libro: New. abridged edition. 142 x 127 mm. Language: English . Brand New. Dealing with your ex-husband, who can t seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying I m sorry or I love you. We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don t go well. Should you say what you re thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But--what if you re wrong? Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what works? Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you re dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help. Codice libro della libreria AAS9780553456127

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 23,31
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
Da: Regno Unito a: U.S.A.
Destinazione, tempi e costi

5.

Douglas Stone
Editore: Random House Audio (1999)
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 19
Da
Murray Media
(North Miami Beach, FL, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Random House Audio, 1999. Audio CD. Condizione libro: New. Codice libro della libreria 0553456121

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 21,45
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 2,75
In U.S.A.
Destinazione, tempi e costi

6.

Roger Fisher
Editore: Random House Audio
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 18
Da
BuySomeBooks
(Las Vegas, NV, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Random House Audio. No binding. Condizione libro: New. Audio CD. 5 pages. Dimensions: 5.6in. x 5.0in. x 1.0in.Dealing with your ex-husband, who cant seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying Im sorry or I love you. We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things dont go well. Should you say what youre thinking and risk starting a fight Swallow your views and feel like a doormat Or should you let them have it But--what if youre wrongDifficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at Harvard Negotiation Project and consultations with thousands of people, the authors answer the question: When people confront the conversations they dread the most, what worksDifficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether youre dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversations can help. This item ships from multiple locations. Your book may arrive from Roseburg,OR, La Vergne,TN. Audio CD. Codice libro della libreria 9780553456127

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 20,83
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,64
In U.S.A.
Destinazione, tempi e costi

7.

Douglas F. Stone
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 1
Da
Grand Eagle Retail
(Wilmington, DE, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Compact Disc. Condizione libro: New. 142mm x 24mm x 124mm. Compact Disc. Dealing with your ex-husband, who can't seem to show up reliably for weekends with the kids; navigating a workplace fraught with office politics or racial tensions; saying "I.Shipping may be from multiple locations in the US or from the UK, depending on stock availability. 5 pages. 0.213. Codice libro della libreria 9780553456127

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 25,28
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
In U.S.A.
Destinazione, tempi e costi

8.

Douglas Stone, Bruce Patton, Sheila Heen
Editore: Bantam Doubleday Dell Publishing Group Inc 1920-01-01, New York (1920)
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 5
Da
Blackwell's
(Oxford, OX, Regno Unito)
Valutazione libreria
[?]

Descrizione libro Bantam Doubleday Dell Publishing Group Inc 1920-01-01, New York, 1920. audio CD. Condizione libro: New. Codice libro della libreria 9780553456127

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 23,19
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 5,20
Da: Regno Unito a: U.S.A.
Destinazione, tempi e costi

9.

Bruce Patton; Bruce Patton; Douglas Stone; Roger Fisher; Sheila Heen; Sheila Heen
Editore: Random House Audio (1999)
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 1
Da
Irish Booksellers
(Rumford, ME, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Random House Audio, 1999. Audio CD. Condizione libro: New. book. Codice libro della libreria 0553456121

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 30,72
Convertire valuta

Aggiungere al carrello

Spese di spedizione: GRATIS
In U.S.A.
Destinazione, tempi e costi

10.

Sheila Heen, Bruce Patton and Douglas Stone
ISBN 10: 0553456121 ISBN 13: 9780553456127
Nuovi Quantità: 1
Da
Castle Rock
(Pittsford, NY, U.S.A.)
Valutazione libreria
[?]

Descrizione libro Condizione libro: Brand New. Book Condition: Brand New. Codice libro della libreria 97805534561271.0

Maggiori informazioni su questa libreria | Fare una domanda alla libreria

Compra nuovo
EUR 37,15
Convertire valuta

Aggiungere al carrello

Spese di spedizione: EUR 3,67
In U.S.A.
Destinazione, tempi e costi

Vedi altre copie di questo libro

Vedi tutti i risultati per questo libro