Exit Voice and Loyalty: Responses to Decline in Firms, Organizations, and States

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9780674276604: Exit Voice and Loyalty: Responses to Decline in Firms, Organizations, and States

An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little.

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Albert O. Hirschman
Editore: HARVARD UNIVERSITY PRESS, United States (1990)
ISBN 10: 0674276604 ISBN 13: 9780674276604
Nuovi Paperback Quantità: 10
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Descrizione libro HARVARD UNIVERSITY PRESS, United States, 1990. Paperback. Condizione libro: New. 206 x 132 mm. Language: English . Brand New Book. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of unhappy top officials to resign over Vietnam, I decided to let myself go a little. Codice libro della libreria AAU9780674276604

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Albert O. Hirschman
Editore: HARVARD UNIVERSITY PRESS, United States (1990)
ISBN 10: 0674276604 ISBN 13: 9780674276604
Nuovi Paperback Quantità: 10
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Descrizione libro HARVARD UNIVERSITY PRESS, United States, 1990. Paperback. Condizione libro: New. 206 x 132 mm. Language: English . Brand New Book. An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of unhappy top officials to resign over Vietnam, I decided to let myself go a little. Codice libro della libreria AAU9780674276604

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Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97806742766040000000

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Hirschman, Albert O.
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Descrizione libro Harvard University Press, 1970. Condizione libro: New. 1970. New Ed. Paperback. Num Pages: 176 pages, 8 figures. BIC Classification: KJU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 140 x 210 x 12. Weight in Grams: 164. . . . . . . Codice libro della libreria V9780674276604

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Descrizione libro Harvard Univ Press. Condizione libro: BRAND NEW. BRAND NEW Softcover A Brand New Quality Book from a Full-Time Bookshop in business since 1992!. Codice libro della libreria 2363234

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Descrizione libro Condizione libro: New. Bookseller Inventory # ST0674276604. Codice libro della libreria ST0674276604

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Descrizione libro Harvard University Press. Paperback. Condizione libro: new. BRAND NEW, Exit, Voice and Loyalty: Responses to Decline in Firms, Organizations and States, Albert O. Hirschman, An innovator in contemporary thought on economic and political development looks here at decline rather than growth. Albert O. Hirschman makes a basic distinction between alternative ways of reacting to deterioration in business firms and, in general, to dissatisfaction with organizations: one-exit-is for the member to quit the organization or for the customer to switch to the competing product, and the other-voice-is for members or customers to agitate and exert influence for change from within. The efficiency of the competitive mechanism, with its total reliance on exit, is questioned for certain important situations. As exit often undercuts voice while being unable to counteract decline, loyalty is seen in the function of retarding exit and of permitting voice to play its proper role. The interplay of the three concepts turns out to illuminate a wide range of economic, social, and political phenomena. As the author states in the preface, having found my own unifying way of looking at issues as diverse as competition and the two-party system, divorce and the American character, black power and the failure of 'unhappy' top officials to resign over Vietnam, I decided to let myself go a little. Codice libro della libreria B9780674276604

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Albert O. Hirschman
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ISBN 10: 0674276604 ISBN 13: 9780674276604
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Descrizione libro Harvard University Press 1990-07-01, Cambridge, Mass, 1990. paperback. Condizione libro: New. Codice libro della libreria 9780674276604

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Albert O. Hirschman
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Hirschman, Albert O.
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Descrizione libro Harvard University Press. Condizione libro: New. 1970. New Ed. Paperback. Num Pages: 176 pages, 8 figures. BIC Classification: KJU. Category: (P) Professional & Vocational; (UP) Postgraduate, Research & Scholarly; (UU) Undergraduate. Dimension: 140 x 210 x 12. Weight in Grams: 164. . . . . . Books ship from the US and Ireland. Codice libro della libreria V9780674276604

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