Articoli correlati a Managing The Professional Service Firm
For the first time in paperback, international expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms.
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.
Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."
Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals.
Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex. Maister simplifies them by recognizing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners."
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Recensione:
Frederic W. Gluck former managing director, McKinsey & Company Important reading -- not just for managing partners, but for new associates.
Tom Peters author/co-author of In Search of Excellence, Thriving on Chaos, and Liberation Management The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.
James L. Heskett Professor, Harvard Business School; co-author of Service Breakthroughs David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why.
L'autore:
Tom Peters author/co-author of In Search of Excellence, Thriving on Chaos, and Liberation Management The professional service firm is the best model for tomorrow's organization in any industry. When it comes to understanding these firms, David Maister has no peers.
James L. Heskett Professor, Harvard Business School; co-author of Service Breakthroughs David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why.
David Maister, formerly a Harvard Business School professor, consults to professional service firms worldwide.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
- EditoreFree Press
- Data di pubblicazione1997
- ISBN 10 0684834316
- ISBN 13 9780684834313
- RilegaturaCopertina flessibile
- Numero di pagine400
- Valutazione libreria
Compra nuovo
Scopri di più su questo articolo
EUR 19,93
Spese di spedizione:
GRATIS
In U.S.A.
I migliori risultati di ricerca su AbeBooks
Immagini fornite dal venditore
Managing The Professional Service Firm by Maister, David H., Maister, David [Paperback ]
Da:
Valutazione libreria
Descrizione libro Soft Cover. Condizione: new. Codice articolo 9780684834313
Compra nuovo
EUR 19,93
Convertire valuta
Immagini fornite dal venditore
Managing the Professional Service Firm (Paperback or Softback)
Editore:
Free Press 6/9/1997
(1997)
ISBN 10: 0684834316
ISBN 13: 9780684834313
Nuovo
Paperback or Softback
Quantità: 1
Da:
Valutazione libreria
Descrizione libro Paperback or Softback. Condizione: New. Managing the Professional Service Firm 0.98. Book. Codice articolo BBS-9780684834313
Compra nuovo
EUR 21,07
Convertire valuta
Foto dell'editore
MANAGING THE PROFESSIONA
Editore:
Simon and Schuster
(1997)
ISBN 10: 0684834316
ISBN 13: 9780684834313
Nuovo
Brossura
Quantità: > 20
Da:
Valutazione libreria
Descrizione libro Condizione: New. Brand New. Codice articolo 0684834316
Compra nuovo
EUR 17,56
Convertire valuta
Foto dell'editore
Managing The Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Condizione: New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books!. Codice articolo OTF-S-9780684834313
Compra nuovo
EUR 18,06
Convertire valuta
Immagini fornite dal venditore
Managing the Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Condizione: New. Codice articolo 12357-n
Compra nuovo
EUR 21,61
Convertire valuta
Foto dell'editore
Managing The Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Paperback. Condizione: new. New. Fast Shipping and good customer service. Codice articolo Holz_New_0684834316
Compra nuovo
EUR 20,65
Convertire valuta
Foto dell'editore
Managing The Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Condizione: New. Codice articolo I-9780684834313
Compra nuovo
EUR 25,10
Convertire valuta
Foto dell'editore
Managing The Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Paperback. Condizione: New. Brand New!. Codice articolo 0684834316
Compra nuovo
EUR 25,44
Convertire valuta
Immagini fornite dal venditore
Managing the Professional Service Firm (Paperback)
Editore:
Simon & Schuster, New York
(1997)
ISBN 10: 0684834316
ISBN 13: 9780684834313
Nuovo
Paperback
Quantità: 1
Da:
Valutazione libreria
Descrizione libro Paperback. Condizione: new. Paperback. This text offers practical ideas on the managerial problems of professional service firms. It shows that professional firms are different from other business enterprises in two ways. First, they are in the business of providing highly customized services and therefore cannot apply many of the management principles developed for the mass production industrial world. Second, professional services are highly personalized and involve the skills of individuals, therefore firms must compete not only for clients, but also for talented professionals. This text explores issues ranging from marketing and business development to multinational strategies, from human resource policies to profit improvement strategies, from strategic planning to the effective behaviour of practice leaders. A text offering practical advice in dealing with the managerial problems of professional service firms. Issues explored include marketing and business development, multinational strategies, human resource policies, profit improvement strategies, strategic planning, and the effective behaviour of practice leaders. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Codice articolo 9780684834313
Compra nuovo
EUR 26,85
Convertire valuta
Foto dell'editore
Managing The Professional Service Firm
Da:
Valutazione libreria
Descrizione libro Condizione: New. Book is in NEW condition. Codice articolo 0684834316-2-1
Compra nuovo
EUR 27,03
Convertire valuta