The Gentle Art of Verbal Self-Defense at Work

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9780735200890: The Gentle Art of Verbal Self-Defense at Work

For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success.
 
Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse—everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs.
 
Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin’s communication techniques will help you instantly take control of any verbal confrontation. You’ll also learn how to avoid “malpractice of the mouth” and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image.
 
You’ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of “workouts” placed throughout the book to give you valuable opportunities to practice your new skills.

The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication.

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About the Author:

Suzette Haden Elgin, Ph.D. is the author of the best-selling "Gentle Art of Verbal Self-Defense" series and The Grandmother Principles. She is Associate Professor Emeritus of Linguistics at San Diego State University and the author of two linguistics texts as well as numerous science fiction novels. Founder of the Ozark Center for Language Studies and a nationally renowned speaker, she lives in Arkansas.

Review:

“... a crash course on just how powerful the English language is—and how easily it can be misconstrued.” -- Copley News Service, September 24, 2000

“Her genius is in separating what is meant...from the words that are actually spoken.” -- Dallas Morning News, Januray 23, 2000

“She interweaves lessons agreeably with examples that read like fiction.” -- American Way, February 2000

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Elgin, Suzette Haden
Editore: Prentice Hall Press 2000-01-01 (2000)
ISBN 10: 0735200890 ISBN 13: 9780735200890
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Descrizione libro Prentice Hall Press 2000-01-01, 2000. Paperback. Condizione libro: New. Paperback. Publisher overstock, may contain remainder mark on edge. Codice libro della libreria 9780735200890B

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Descrizione libro Condizione libro: New. Depending on your location, this item may ship from the US or UK. Codice libro della libreria 97807352008900000000

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Descrizione libro 1999. PAP. Condizione libro: New. New Book. Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria VP-9780735200890

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Descrizione libro 1999. PAP. Condizione libro: New. New Book.Shipped from US within 10 to 14 business days. Established seller since 2000. Codice libro della libreria IB-9780735200890

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Descrizione libro Penguin Random House. Condizione libro: New. Brand New. Codice libro della libreria 0735200890

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ISBN 10: 0735200890 ISBN 13: 9780735200890
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Descrizione libro Penguin Putnam Inc, United States, 2000. Paperback. Condizione libro: New. 2nd ed.. Language: English . Brand New Book. For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers calmly, professionally, and successfully can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs. Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin s communication techniques will help you instantly take control of any verbal confrontation. You ll also learn how to avoid malpractice of the mouth and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image. You ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of workouts placed throughout the book to give you valuable opportunities to practice your new skills. The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication. Codice libro della libreria AAS9780735200890

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Suzette Haden Elgin
Editore: Penguin Putnam Inc, United States (2000)
ISBN 10: 0735200890 ISBN 13: 9780735200890
Nuovi Paperback Quantità: 1
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Descrizione libro Penguin Putnam Inc, United States, 2000. Paperback. Condizione libro: New. 2nd ed.. Language: English . Brand New Book. For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers calmly, professionally, and successfully can be crucial to your on-the-job success. Nationally recognized linguistics expert and author Suzette Haden Elgin applies her acclaimed techniques for combating verbal attacks to common workplace situations. Powerful yet unthreatening, her proven strategies will help you recognize and defend yourself from verbal abuse everything from casual obscenities and racist or sexist language to sarcasm, cutting jokes, and subtle put-downs. Richly illustrated with fully dramatizes scenarios and real-world examples, Dr. Elgin s communication techniques will help you instantly take control of any verbal confrontation. You ll also learn how to avoid malpractice of the mouth and sexual harassment; communicate sensitively and clearly with non-native English speakers; and project a strong, straightforward, and trustworthy image. You ll find tips for handling sensitive issues via email and voice mail, advice on meeting the communication challenges that face home-based and virtual businesses, and plenty of workouts placed throughout the book to give you valuable opportunities to practice your new skills. The Gentle Art of Verbal Self-Defense at Work is your roadmap through the potentially career-threatening minefields of workplace communication. Codice libro della libreria AAS9780735200890

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Elgin, Suzette Haden
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ISBN 10: 0735200890 ISBN 13: 9780735200890
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Descrizione libro Prentice Hall. PAPERBACK. Condizione libro: New. 0735200890 This is a trade paperback. Codice libro della libreria 101.G2

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Suzette Haden Elgin
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Descrizione libro Paperback. Condizione libro: BRAND NEW. BRAND NEW. Fast Shipping. Prompt Customer Service. Satisfaction guaranteed. Codice libro della libreria 0735200890BNA

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