L'autore:
DAVID MAISTER is widely recognised as the premier expert on professional service firm management. Maister is British by birth but has made his success in the US where he founded the highly successful Maister Associates Inc. He is also the author of several books including THE TRUSTED ADVISOR (074320963X), TRUE PROFESSIONALISM (0684866250) and MANAGING THE PROFESSIONAL SERVICE FIRM (0684834316).
PATRICK J. MCKENNA is a partner in Edge International, a management consulting firm serving professional service firms around the world.
Dalla quarta di copertina:
'This is a fast-moving, practical book, full of proven strategies and techniques that you can use immediately to manage a professional group more effectively'
Brian Tracy, author of Maximum Achievement
Whether you have just been appointed as a group leader or you are a battle-scarred veteran, you know that managing professional people is difficult. In this strikingly unique 'playbook', professional service experts David Maister and Patrick McKenna provide real-world examples, a wealth of self-evaluation materials, and concrete advice on stressful day-to-day management issues that every leader of professionals will welcome. The authors offer penetrating insights into the basics of coaching, dividing their attention equally between energizing and guiding the individual performer and the group.
There has never been a book quite like this. First Among Equals is essential reading for practice leaders and group heads in the professional sector as well as managers of highly talented, technical knowledge workers everywhere.
'Ripe with "what tos", and rife with "how tos", this book is a valuable contribution for leaders and shapers of culture'
Max Landsberg, author of The Tao of Coaching
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