Customer Mania!: It's Never Too Late to Build a Customer-Focused Company - Brossura

Blanchard, Kenneth

Brossura

ISBN 10: 0743270290 ISBN 13: 9780743270298

Casa editrice: Free Press, 2016

Riassunto

The best-selling author of The One Minute Manager draws on the success of the world's largest restaurant chain to explain how a company of any size can develop a unified, people first, customer-oriented approach to doing business, demonstrating how this principle must inform every level of a company from the CEO to employees dealing with customers. 100,000 first printing.

Su questo libro

L'autore:

Jim Ballard has written a number of inspirational books, including Mind Like Water and What's the Rush? He has coauthored several popular books along with bestselling business guru Ken Blanchard. Teachings of the worldrenown author and yogi Paramahansa Yogananda inspired Jim to write this wave fable. Jim is a business consultant, hospice volunteer, and Big Brother. He lives in Amherst, Massachusetts. Please visit Jim's website at www.littlewave.org.

Su questa edizione

• Editore: Free Press
• Data di pubblicazione: 2016
• ISBN 10: 0743270290
• ISBN 13: 9780743270298
• Rilegatura: Copertina flessibile
• Numero di pagine: 208