The Sunday Times Improve Your Communication Skills - Brossura

Barker, Alan

Brossura

ISBN 10: 0749448229 ISBN 13: 9780749448226

Casa editrice: Kogan Page Ltd, 2006

Riassunto

Communicate in a professional manner in any situation.
Whether you're making a sales pitch or addressing a large audience, there are ways to get your message across clearly and effectively every time. Using everyday language, Alan Barker shows how to achieve verbal, vocal and visual success in seven easy steps. Practical pointers, examples and templates are included for all forms of communication, including writing for the web, public speaking, conducting interviews and even casual conversation.

Su questo libro

Informazioni sull?autore

Alan Barker is Managing Director of Kairos Training Limited, a specialist consultancy dedicated to developing creativity and communication skills. A prolific writer, he is the author of Improve your Communication Skills, How to be Better at Managing People, 30 Minutes to Brainstorm Great Ideas, 30 Minutes Before a Meeting and How to Manage Meetings (all published by Kogan Page).

Estratto. © Ristampato con autorizzazione. Tutti i diritti riservati.

1. The process of communication

What is communication?; The three levels of understanding; Conversation: the heart of communication

2. How conversations work

What is a conversation?; Why do conversations go wrong?; Putting conversations in context; Working out the relationship; Setting a structure; Managing behaviour

3. Seven ways to improve your conversations

1. Clarify your objective; 2. Structure your thinking; 3. Manage your time; 4. Find common ground; 5. Move beyond argument; 6. Summarise often; 7. Use visuals

4. The skills of enquiry

Paying attention; Treating the speaker as an equal; Cultivating ease; Encouraging; Asking quality questions; Rationing information

5. The skills of persuasion

Character, logic and passion; What's the big idea?; Arranging your ideas; Expressing your ideas; Remembering your ideas; Delivering effectively

6. Interviews: holding a formal conversation

When is an interview not an interview?; Preparing for the interview; Structuring the interview; Types of interview

7. Making a presentation

Putting yourself on show; Preparing for the presentation; Managing the material; Controlling the audience; Looking after yourself; Answering questions

8. Putting it in writing

Writing for results; Making reading easier; Writing step by step; Designing the document; Writing a first draft; Editing the draft; Writing for the web

Dettagli dell?edizione

• Editore: Kogan Page Ltd
• Data di pubblicazione: 2006
• Lingua: Inglese
• ISBN 10: 0749448229
• ISBN 13: 9780749448226
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 145
• Contatto del produttore: non disponibile
• Persona responsabile: non disponibile