Written by the acknowledged British guru of Total Quality Management, John Oakland, this book is based on material from his two best-selling TQM books tailored to meet the particular requirements of a student audience.
It provides a simple model for TQM and comprehensive coverage of the concepts students need to understand. The book is clearly written in a logical sequence and the text is supported with numerous real-life case studies. Professor Oakland demonstrates how a TQM strategy can be applied in all business activities to achieve overall top-quality performance.
Each section is followed by discussion questions and practical assignments.
Students following any Business or Management course will find this book a perfect practical introduction to the subject. As well as meeting the needs of those studying for professional quality assurance qualifications, this book would be ideal for students on a side variety of science and engineering courses where TQM is part of their study requirements.
Case studies include:
Carnaud Metalbox plc Foodcan UK, Esso Research Centre, Exxon Chemical, Pirelli Communications Cables, Prudential Assurance Co, Shorts Brothers, Thomas Cork SML.
Written by the British guru of TQM, John Oakland
Provides a simple model for TQM for students
Each section is followed by discussion questions and practical assignments
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Preface; The foundations: a model for TQM; TQM: the role of the quality system; TQM: the tools and the improvement cycle; TQM: the organizational, communication and teamwork requirements; TQM: the implementation; Index.
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
EUR 6,66 per la spedizione da Regno Unito a U.S.A.
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Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR002804368
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Paperback. Condizione: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. Codice articolo CHL1514301
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Da: Reuseabook, Gloucester, GLOS, Regno Unito
Paperback. Condizione: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Damaged cover. The cover of is slightly damaged for instance a torn or bent corner. Codice articolo CHL9341682
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Da: Better World Books Ltd, Dunfermline, Regno Unito
Condizione: Good. Student. Ships from the UK. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages. Codice articolo 17166977-6
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,950grams, ISBN:9780750621243. Codice articolo 9360751
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,900grams, ISBN:9780750621243. Codice articolo 8544386
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:9780750621243. Codice articolo 9182407
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Da: Anybook.com, Lincoln, Regno Unito
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,800grams, ISBN:9780750621243. Codice articolo 9562451
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Da: Hilton Books, Sandbach, Regno Unito
Soft cover. Condizione: Very Good. Codice articolo 000206
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