The Management of Event Operations: project management, planning and customer satisfaction provides an introduction to the management of operations for the event planner and venue provider. Taking an holistic view of an event enterprise, it links the traditional topics within operations management to present a coherent and hands-on approach specifically for the events manager. The approach is pragmatic and is dictated by practical consequences and considerations, which are so important to an event manager who balances many views and needs from diverse stakeholders.
* An introduction to the management of operations and project planning for the event planner and venue provider
* Examines quality in the events industry and its effects on customer satisfaction, resource efficiency and event success.
* The only text to take generic operations management theories and skills and relate them specifically to the events industry
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The text is written in a concise manner in which there are no wasted words. Concepts are quickly introduced, explained and related. This brevity makes the text suitable for entry level students into the field. It delivers information students need to know using a straightforward writing style that will encourage them to actually read the text.- Wayne W. Smith, Department of Hospitality and Tourism Management, College of Charleston, Charleston, South Carolina, USA
Professor Nevan Wright is a Principal Lecturer in Management with the Auckland University of Technology, New Zealand. He is also an associate member of faculty at Henley Management College. His previous experience includes General Manager in multinational companies and commissioned service in Royal NZ Air Force.
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Destinazione, tempi e costiDa: Better World Books, Mishawaka, IN, U.S.A.
Condizione: Good. 1st Edition. Used book that is in clean, average condition without any missing pages. Codice articolo 10565681-6
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Paperback. Condizione: Very Good. Management of Event Operations (Events Management) This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780750663625
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Condizione: Very Good. 1st Edition. Ships from the UK. Former library book; may include library markings. Used book that is in excellent condition. May show signs of wear or have minor defects. Codice articolo 5887410-6
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