Sinossi
The publication of this book heralds a new field of management, thought and practice. The advocates of the 'knowledge economy' have to date focused almost exclusively on how managers can increase the internal productivity of their knowledge assets and intellectual capital. The important next step is understanding that a large and rapidly increasing proportion of the value of business transactions is in knowledge itself. Once this is recognized, managers must devote their attention to how to maximize the value of that knowledge to customers, and tie that directly to developing enduring and profitable relationships. Developing Knowledge-Based Client Relationships guides the reader to understanding the increasing importance of information and knowledge in business transactions and client relationships. It then goes on to present in an extremely practical fashion what knowledge organizations can do to enhance the value of the knowledge they deliver to clients and use that to develop profitable relationships. This is done by presenting underlying theoretical framework, a variety of tools for structuring relationships and presenting knowledge to clients, and numerous case studies and examples of firms which have implemented these concepts successfully.
Le informazioni nella sezione "Riassunto" possono far riferimento a edizioni diverse di questo titolo.
Contenuti
Adding Value to Clients; Professional Services; Adding Value to Information; Adding Value to Client Decision-Making; Adding Value to Client Capabilities; Channels for Knowledge Transfer; Firm-Wide Relationship Management; Co-creation of Knowledge; Pricing Knowledge; Creating Value in the Knowledge Economy; Appendix - The Nature of Mental Models
Product Description
Book by Dawson Ross
Le informazioni nella sezione "Su questo libro" possono far riferimento a edizioni diverse di questo titolo.
Risultati della ricerca per Developing Knowledge-based Client Relationships
Foto dell'editore
Developing Knowledge-Based Client Relationships: The Future of Professional Services (Knowledge Reader)
Editore:
Butterworth-Heinemann, 2000
ISBN 10: 0750671858
ISBN 13: 9780750671859
Antico o usato
Brossura
Da: Wonder Book, Frederick, MD, U.S.A.
Valutazione del venditore 5 su 5 stelle
Condizione: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included. Codice articolo K16A-02377
Compra usato
EUR 5,32
Spese di spedizione:
GRATIS
In U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Developing Knowledge-Based Client Relationships: The Future of Professional Services
Da: AwesomeBooks, Wallingford, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. Developing Knowledge-Based Client Relationships: The Future of Professional Services This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 7719-9780750671859
Compra usato
EUR 4,31
Spese di spedizione:
EUR 5,67
Da: Regno Unito a: U.S.A.
Quantità: 2 disponibili
Foto dell'editore
Developing Knowledge-based Client Relationships
Editore:
Butterworth-Heinemann, 2000
ISBN 10: 0750671858
ISBN 13: 9780750671859
Antico o usato
Paperback
Da: WorldofBooks, Goring-By-Sea, WS, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Codice articolo GOR003464077
Compra usato
EUR 4,22
Spese di spedizione:
EUR 6,37
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Developing Knowledge-Based Client Relationships: The Future of Professional Services (Knowledge Reader)
Da: Bahamut Media, Reading, Regno Unito
Valutazione del venditore 5 su 5 stelle
Paperback. Condizione: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Codice articolo 6545-9780750671859
Compra usato
EUR 4,31
Spese di spedizione:
EUR 7,94
Da: Regno Unito a: U.S.A.
Quantità: 2 disponibili
Foto dell'editore
Developing Knowledge-Based Client Relationships: The Future of Professional Services
Editore:
Butterworth-Heinemann, 2000
ISBN 10: 0750671858
ISBN 13: 9780750671859
Antico o usato
Brossura
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Clean from markings In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780750671859. Codice articolo 9650677
Compra usato
EUR 2,93
Spese di spedizione:
EUR 14,71
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili
Foto dell'editore
Developing Knowledge-Based Client Relationships: The Future of Professional Services
Editore:
A Butterworth-Heinemann Title, 2000
ISBN 10: 0750671858
ISBN 13: 9780750671859
Antico o usato
Brossura
Da: Anybook.com, Lincoln, Regno Unito
Valutazione del venditore 5 su 5 stelle
Condizione: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780750671859. Codice articolo 9174564
Compra usato
EUR 2,93
Spese di spedizione:
EUR 14,71
Da: Regno Unito a: U.S.A.
Quantità: 1 disponibili