The ROI Fieldbook: Strategies for Implementing ROI in HR and Training - Brossura

Phillips, Patricia; Phillips, Jack J.; Stone, Ron; Burkett, Holly

Brossura

ISBN 10: 0750676221 ISBN 13: 9780750676229

Casa editrice: Routledge, 2006

Riassunto

Since the publication of 'Return on Investment in Training and Performance Improvement Programs,' many individuals have attempted to implement the ROI methodology in their organizations. Having a credible process does not guarantee that an organization will implement the process effectively throughout the various functions and divisions. 'The ROI Fieldbook' will help organizations implement ROI successfully, by providing concrete techniques, tools, strategies, and reproducible items.

Jack Phillips and Patti Phillips and their associates have helped hundreds of organizations and individuals with their ROI workshops. 'The ROI Fieldbook' provides many different strategies for tackling the critical issues of implementation. The authors examine every key barrier to implementation and suggest strategies for overcoming, minimizing, or removing the barriers.

The accompanying CD contains dozens of tools, instruments, and templates aimed at providing helpful resources for the individual or the team responsible for implementing ROI. Case studies from a variety of organizations illustrate the broad range of application and implementation. The CD also includes interactive material such as "Are You Ready for ROI"-a self-assessment test. Other material includes templates for data collection, ROI analysis plan, action plan, and a cost summary sheet.

* The first book to provide the basic steps to implementing the ROI process for HR professionals
* Templates and tools allow you to apply ROI to your organization
* Strategies and tools result from the authors' work in over 1,000 organizations implementing the ROI process

Su questo libro

Recensione

"The ROI Fieldbook is the industry's best and most practicable offering in this field to date. Using the Phillips' tools, I was able to isolate and quantify my team's impact on new sales -- $8.75 for each $1.00 invested in sales training. The ROI Fieldbook changes the game from "hoping for a seat at the table" to "driving the ROI agenda" for your function. A must for every training director and practitioner -- and their CEO/CFO."
-- Steve McConnell, AVP, Producer Partner Programs, The Hartford

"Performance consultants, training managers, HR practitioners -- anyone who needs to conduct an ROI impact study of a training or performance improvement initiative -- will benefit from The ROI Fieldbook. It has information, tools, templates and guidelines that you can use immediately."
-- Dana Gaines Robinson and James C. Robinson, Coauthors of Performance Consulting and Strategic Business Partner

"I found the text to be well organized, and presented information in an 'easy-to-implement' manner. The Chapter on 'Forecasting the
ROI' was particularly useful, with applicable examples and illustrations; and I found the Section on 'Implementation Issues', especially
the oganizational readiness assessment, to be invaluable. Every performance and learning consultant needs this book in their toolkit!"
-- Kimberly Green, Performance Consultant,
California ISO

L'autore

Patti Phillips, PhD., president and CEO of the ROI Institute, Inc., earned her doctoral degree in International Development and her master's degree in Public and Private Management. Early in her professional career, she was a corporate manager who observed performance improvement initiatives from the client perspective and knew that results were imperative. As manager of a market planning and research organization for a large electric utility, she and her team were responsible for the development of electric utility rate programs for residential and commercial customers. In this role, she played an integral part in establishing Marketing University, a learning environment that supported the needs of new sales and marketing representatives. Internationally known as an accountability, measurement, and evaluation expert, Ms. Phillips facilitates workshops all over the world and consults with US and international organizations - public, private, non-profit, and educational - on implementing the ROI MethodologyT. She is the author of The Bottomline on ROI, CEP Press (2002), which won the 2003 ISPI Award of Excellence. She is editor or co-author of Return on Investment (ROI) Basics (ASTD 2006), ROI at Work: Best-Practice Case Studies from the Real World (ASTD Press 2005), Proving the Value of HR: How and Why to Measure ROI (SHRM 2005), The Human Resources Scorecard: Measuring the Return on Investment (Butterworth-Heinemann, 2001), and Measuring ROI in the Public Sector (ASTD 2002).

Dettagli dell?edizione

• Editore: Routledge
• Data di pubblicazione: 2006
• ISBN 10: 0750676221
• ISBN 13: 9780750676229
• Rilegatura: Copertina flessibile
• Lingua: Inglese
• Numero edizione: 1
• Numero di pagine: 410