The Mediation Process: Practical Strategies for Resolving Conflict: Practical Strategies for Resolving Conflicts - Rilegato

Moore, Christopher W.

Rilegato

ISBN 10: 0787902489 ISBN 13: 9780787902483

Casa editrice: Jossey-Bass Inc Pub, 1996

Riassunto

Winning Techniques for Every Situation

In this long-awaited, expanded edition, mediation Expert Christopher Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds. Packed with real-life examples, it illustrates how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agAndas sidetrack negotiations, and deadlocks occur. Addresses some of the day's most pressing mediation issues involving commercial, legal, family, divorce, labor/management, discrimination, home/school, multiethnic, and community disputes, as well as international negotiation.

*An Instructor's Manual is available free of charge upon written request.

Su questo libro

L'autore:

CHRISTOPHER W. MOORE is a founding partner in CDR Associates, a mediation and conflict resolution consulting and training practice based in Colorado, with clients worldwide. In addition to working with companies and governments throughout the United States, Moore has conducted training programs such countries as Indonesia, Thailand, and South Africa.

Dalla seconda/terza di copertina:

This newly revised and updated comprehensive guide to the principles and practices of mediation offers concrete strategies for every stage of the mediation process.Mediation expert Christopher Moore presents a detailed, step-by-step account of how to use mediation to resolve coflicts of all kinds-including family, divorce, labor-management, home-school, and landlord-tenant. He uses real-life examples to illustrate how to resolve even the most difficult disputes, showing what to do when strong emotions are involved, communication is poor, hidden agAndas sidetrack negotiations, and deadlocks occur.This new edition has been expanded to cover contemporary issues in mediation practice, including the training, qualification, and certification of mediators, as well as such important new areas of application as community disputes, cross-cultural, international, and commercial mediation.

Su questa edizione

• Editore: Jossey-Bass Inc Pub
• Data di pubblicazione: 1996
• ISBN 10: 0787902489
• ISBN 13: 9780787902483
• Rilegatura: Copertina rigida
• Numero di pagine: 430