Contenuti:
Contents: L. Suchman, Foreword. Preface. Part I: Context. E. Bravo, The Hazards of Leaving Out the Users. F. Emspak, Workers, Unions, and New Technology. J. Greenbaum, A Design of One's Own: Toward Participatory Design in the United States. Part II: Principles and Issues. P. Ehn, Scandinavian Design: On Participation and Skill. K. Grønbæk, J. Grudin, S. Bødker, L. Bannon, Achieving Cooperative System Design: Shifting From a Product to a Process Focus. J. Grudin, Obstacles to Participatory Design in Large Product Development Organizations. Part III: Approaches to Participatory Design. J. Blomberg, J. Giacomi, A. Mosher, P. Swenton-Wall, Ethnographic Field Methods and Their Relation to Design. S. Bødker, K. Grønbæk, M. Kyng, Cooperative Design: Techniques and Experiences From the Scandinavian Scene. K. Holtzblatt, S. Jones, Contextual Inquiry: A Participatory Technique for System Design. M. Muller, PICTIVE -- Democratizing the Dynamics of the Design Session. C. Allen, Reciprocal Evolution as a Strategy for Integrating Basic Research, Design, and Studies of Work Practice. Part IV: Case Studies. E. Mumford, The Participation of Users in Systems Design: An Account of the Origin, Evolution and Use of the ETHICS Method. K. Thoresen, Principles in Practice -- Two Cases of Situated Participatory Design. J. Greenbaum, K.H. Madsen, Small Changes: Starting a Participatory Design Process by Giving Participants a Voice.
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