Generations at Work: Managing the Clash of Boomers, Gen Xers, and Gen Yers in the Workplace - Brossura

Zemke, Ron; Raines, Claire; Filipczak, Bob

Brossura

ISBN 10: 0814432336 ISBN 13: 9780814432334

Casa editrice: AMACOM, 2018

Riassunto

This all-new edition of the seminal book on navigating the multigenerational workplace takes a fresh look at a growing challenge, now exacerbated by the youngest employees. With their micromanaged childhoods and tech addictions, Gen Yers require constant feedback—frustrating for the Me Generation that can’t let go of the spotlight, and annoying for Gen Xers, sandwiched between the two. So how can you lead this motley group with their often incompatible work ethics, values, and styles?

Generations at Work lays bare the causes of conflict, and offers practical guidelines for managing the differences, including:

· In-depth interviews with members of each generation

· Best practices from companies bridging the generation gap

· Specific tips for each generation on how to handle the others

· A field guide for mentoring GenerationY

For anyone struggling to manage a workforce with different ways of working, communicating, and thinking, Generations at Work is the answer.

Su questo libro

L'autore:

Ron Zemke is co-author of the original Service America, and is also the key author in Amacom's successful Knock Your Socks Off Service series.

Dalla quarta di copertina:

“Learning about differences may be fun, but learning about cooperation is useful. And it’s here that Generations at Work becomes a valuable tool.”

— Fast Company (review of the first edition)

Annoyed with your workmates and flustered with your staff? Don’t understand how they think, act, and communicate—especially the twentysomethings who ask questions all the time and want confirmation that they’re doing great?

All these difficult people may be nothing more than diverse demographics. Friction among Traditionalists, Boomers, Xers, and Millennials has spiked, as four distinct generations are tossed side by side, cubicle by cubicle—and nobody speaks the same language.

Generations at Work offers a refreshing way to root out the causes of workplace clashes and bridge the generational gaps. Now updated to include the Millennial newcomers to the workplace, the book serves as both a sweeping overview of generational differences and a solutions-based managerial guide to molding each group into loyal employees who work effectively with everyone, from tech-savvy, high-needs young people to conformist, hardworking seniors.

Packed with original research and eye-opening insights, you’ll find explanations of what makes each generation tick, key phrases and tactics for motivating each, best practices from companies with generations-friendly cultures, in-depth interviews highlighting problems and solutions, a field guide for mentoring Millennials—and many more valuable tools for turning today’s multigenerational workforce into an organizational asset.

Ron Zemke was the author of the bestselling Knock Your Socks Off series and founder of Performance Research Associates, a consultancy specializing in organizational effectiveness.

Claire Raines is a nationally recognized expert on generational issues, and the author of Connecting Generations. She lives in Tucson, Arizona.

Bob Filipczak is a social media coordinator and an experienced writer and editor. He lives in Minneapolis.

Su questa edizione

• Editore: AMACOM
• Data di pubblicazione: 2018
• ISBN 10: 0814432336
• ISBN 13: 9780814432334
• Rilegatura: Copertina flessibile
• Numero edizione: 2
• Numero di pagine: 312